Total complaints
21
Filed since 2018
2026 data Public-data reference. official source
CHOICE CAPITAL FUND
21 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
21 consumer complaints filed with the CFPB
This profile shows CHOICE CAPITAL FUND's complaint history from CFPB public records. 21 consumers have filed complaints since 2018. The company has a 38.1% timely response rate and has provided relief in 14.3% of cases.
21
Total Complaints
38.1%
Timely Response
0%
Disputed
14.3%
Relief Provided
8
States Active
2018
Since
Timely response
38.1%
CFPB-tracked response window
Relief rate
14.3%
Closed with monetary or non-monetary relief
Timely response rate 38.1%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 14.3%
Industry median
Share closed with monetary or non-monetary relief.
CHOICE CAPITAL FUND complaint mix by product
- Payday loan, 10 47.6% – 20% relief
- Debt collection 7 33.3% – 14% relief
- Payday loan, 4 19.0% – 0% relief
How CHOICE CAPITAL FUND's 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 10 |
| Debt collection | 7 |
| Payday loan, title loan, personal loan, or advance loan | 4 |
Top States
| State | Complaints |
|---|---|
| FL | 8 |
| CA | 4 |
| TX | 3 |
| IN | 2 |
| UT | 1 |
| TN | 1 |
| OK | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 6 |
| Struggling to pay your loan | 5 |
| Written notification about debt | 2 |
| Received a loan you didn't apply for | 1 |
| False statements or representation | 1 |
| Attempts to collect debt not owed | 1 |
| Problem when making payments | 1 |
| Loan payment wasn't credited to your account | 1 |
| Electronic communications | 1 |
| Communication tactics | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 3 | 66.7% |
| 2019 | 3 | 66.7% |
| 2020 | 3 | 66.7% |
| 2022 | 1 | 0% |
| 2023 | 2 | 50% |
| 2024 | 3 | 0% |
| 2025 | 6 | 16.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About CHOICE CAPITAL FUND
CHOICE CAPITAL FUND has accumulated 21 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 11 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2025-12-29, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CHOICE CAPITAL FUND reports a 38.1% timely-response rate and has closed 76.2% of cases with a written explanation to the consumer. 14.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Charged fees or interest you didn't expect".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CHOICE CAPITAL FUND: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does CHOICE CAPITAL FUND have?
CHOICE CAPITAL FUND has received 21 consumer complaints filed with the Consumer Financial Protection Bureau.
Does CHOICE CAPITAL FUND respond to complaints on time?
CHOICE CAPITAL FUND has a 38.1% timely response rate to CFPB complaints.
What is the most common complaint about CHOICE CAPITAL FUND?
The most common issue reported against CHOICE CAPITAL FUND is "Charged fees or interest you didn't expect" in the "Payday loan, title loan, or personal loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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