CFPB · Narrative-heavy record

CFS Holdings, Inc

17 CFPB complaints · 70.6% with narratives · top issue Communication tactics.

17 CFPB complaints

CFS Holdings, Inc: 70.6% of 17 filings include consumer narratives. Timely 94.1% · relief 0% · top product Debt collection. Allegations, not findings.

  • Narrative-heavy record
  • +300% filings 2016 to 2021

CFPB relief outcome brief

CCDB company cfs-holdings-inc

0% relief · 94.1% timely · 17 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

CFS Holdings, Inc (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among CFS Holdings, Inc and nearest filing-volume peers

CFS Holdings, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of CFS Holdings, Inc's 17 filings include narrative text

70.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 94.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

CFS Holdings, Inc complaint mix by product

Total complaints: 17

CFS Holdings, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 17 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 8 complaints (47.1%), resolution 0.0% Debt collection 47.1% Credit reporting,: 4 complaints (23.5%), resolution 0.0% Credit reporting, 23.5% Payday loan,: 2 complaints (11.8%), resolution 0.0% Payday loan, 11.8% Consumer Loan: 1 complaints (5.9%), resolution 0.0% Vehicle loan: 1 complaints (5.9%), resolution 0.0% Credit card: 1 complaints (5.9%), resolution 0.0%
  • Debt collection 8 47.1% 0% relief
  • Credit reporting, 4 23.5% 0% relief
  • Payday loan, 2 11.8% 0% relief
  • Consumer Loan 1 5.9% 0% relief
  • Vehicle loan 1 5.9% 0% relief
  • Credit card 1 5.9% 0% relief

How CFS Holdings, Inc's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 8
Credit reporting, credit repair services, or other personal consumer reports 4
Payday loan, title loan, or personal loan 2
Consumer Loan 1
Vehicle loan or lease 1
Credit card or prepaid card 1

Where CFS Holdings, Inc complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
23.5% of this company's filings
TX4CA4PA2AZ2CO1MN1MD1MI1

CFS Holdings, Inc rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2021
4
+300% vs 2016
02468 201620172018201920202021 4

Top States

State Complaints
TX 4
CA 4
PA 2
AZ 2
CO 1
MN 1
MD 1
MI 1

Top Issues

Issue Complaints
Communication tactics 3
Attempts to collect debt not owed 2
Improper use of your report 2
Problem with a credit reporting company's investigation into an existing problem 2
Managing the loan or lease 1
Threatened to contact someone or share information improperly 1
Getting a loan or lease 1
Written notification about debt 1
False statements or representation 1
Incorrect information on your report 1
Struggling to pay your loan 1
Problem when making payments 1

Yearly Trend

Year Complaints Timely
2016 1 100%
2017 1 100%
2018 6 100%
2019 3 66.7%
2020 2 100%
2021 4 100%

Source: CFPB Consumer Complaint Database

CFS Holdings, Inc's narrative-rich complaint ledger

CFS Holdings, Inc's 17 logged complaints stay concentrated: only 8 states show a filing. 70.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2021-04-13.

CFS Holdings, Inc answers 94.1% of complaints inside the CFPB's tracked window and closes 94.1% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CFS Holdings, Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for CFS Holdings, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for CFS Holdings, Inc (94.1% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record