CFPB · Narrative-heavy record

Century First Credit Solutions

20 CFPB complaints · 45% with narratives · top issue Fraud or scam.

20 CFPB complaints

Century First Credit Solutions: 45% of 20 filings include consumer narratives. Timely 55% · relief 15% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.

  • Narrative-heavy record
  • 0% filings 2015 to 2026

CFPB relief outcome brief

CCDB company century-first-credit-solutions

15% relief · 55% timely · 20 filings · Credit reporting, credit repair services, or other personal consumer reports

Nearest relief peer: Progrexion Holdings, Inc. (12.7% relief)

Century First Credit Solutio…15%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Century First Credit Solutions and nearest filing-volume peers

Century First Credit Solutions closes 15% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Century First Credit Solutions's 20 filings include narrative text

45% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 55.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 15.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Century First Credit Solutions complaint mix by product

Total complaints: 20

Century First Credit Solutions complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 20 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 12 complaints (60.0%), resolution 16.7% Credit reporting, 60.0% Debt collection: 4 complaints (20.0%), resolution 0.0% Debt collection 20.0% Debt or: 2 complaints (10.0%), resolution 0.0% Debt or 10.0% Other financial: 2 complaints (10.0%), resolution 50.0% Other financial 10.0%
  • Credit reporting, 12 60.0% 17% relief
  • Debt collection 4 20.0% 0% relief
  • Debt or 2 10.0% 0% relief
  • Other financial 2 10.0% 50% relief

How Century First Credit Solutions's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 12
Debt collection 4
Debt or credit management 2
Other financial service 2

Concentrated filing states for Century First Credit Solutions

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NY
65% of this company's filings
NY13CA3NJ2MS1

Century First Credit Solutions complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
1
0% vs 2015
012345 201520172018201920202021202320242026 1

Top States

State Complaints
NY 13
CA 3
NJ 2
MS 1

Top Issues

Issue Complaints
Fraud or scam 7
Problem with customer service 3
Didn't provide services promised 2
Took or threatened to take negative or legal action 2
Confusing or missing disclosures 2
Excessive fees 1
Confusing or misleading advertising or marketing 1
False statements or representation 1
Attempts to collect debt not owed 1

Yearly Trend

Year Complaints Timely
2015 1 100%
2017 4 50%
2018 3 100%
2019 3 100%
2020 1 0%
2021 4 25%
2023 1 100%
2024 2 0%
2026 1 0%

Source: CFPB Consumer Complaint Database

Century First Credit Solutions's narrative-rich complaint ledger

Century First Credit Solutions's 20 logged complaints stay concentrated: only 4 states show a filing. 45% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-01-27.

Century First Credit Solutions answers 55% of complaints inside the CFPB's tracked window and closes 80% with a written explanation. 15% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Fraud or scam."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Century First Credit Solutions.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Century First Credit Solutions: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Century First Credit Solutions (55% timely; 15% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record