CFPB · Single-product concentration
Central Collection Corporation
29 CFPB complaints · 86.2% in "Debt collection" · top issue Attempts to collect debt not owed.
Central Collection Corporation: 86.2% of 29 CFPB complaints sit in "Debt collection". Timely 65.5% · relief 3.4%. Allegations, not findings.
- Single-product concentration
- +400% filings 2020 to 2026
CFPB relief outcome brief
CCDB company central-collection-corporation
3.4% relief · 65.5% timely · 29 filings · Debt collection
Same-product relief peers
Nearest relief peer: Regional Management Corporation (3.4% relief)
Central Collection Corporation closes 3.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 29 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Central Collection Corporation complaint mix by product
- Debt collection 25 86.2% – 0% relief
- Credit reporting 3 10.3% – 0% relief
- Credit reporting, 1 3.4% – 100% relief
How Central Collection Corporation's 29 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 25 |
| Credit reporting or other personal consumer reports | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Central Collection Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- WI
- 65.5% of this company's filings
Central Collection Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- +400% vs 2020
Top States
| State | Complaints |
|---|---|
| WI | 19 |
| TX | 3 |
| IL | 2 |
| CA | 2 |
| AL | 1 |
| LA | 1 |
| WV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 13 |
| Written notification about debt | 7 |
| False statements or representation | 5 |
| Incorrect information on your report | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 0% |
| 2021 | 1 | 0% |
| 2022 | 5 | 40% |
| 2024 | 6 | 16.7% |
| 2025 | 11 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database
Central Collection Corporation filings cluster in one product
Central Collection Corporation's 29 logged complaints stay concentrated: only 7 states show a filing. Only 34.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2020 through 2026-03-31.
Central Collection Corporation answers 65.5% of complaints inside the CFPB's tracked window and closes 96.6% with a written explanation. 3.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Central Collection Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Central Collection Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 29.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 65.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Central Collection Corporation (65.5% timely; 3.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration