CFPB · Narrative-heavy record

CCB Credit Serivces, Inc

83 CFPB complaints · 41% with narratives · top issue Attempts to collect debt not owed.

83 CFPB complaints

CCB Credit Serivces, Inc: 41% of 83 filings include consumer narratives. Timely 97.6% · relief 0% · top product Debt collection. Allegations, not findings.

  • Narrative-heavy record
  • -83.3% filings 2013 to 2026

CFPB relief outcome brief

CCDB company ccb-credit-serivces-inc

0% relief · 97.6% timely · 83 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

CCB Credit Serivces, Inc (th…0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among CCB Credit Serivces, Inc and nearest filing-volume peers

CCB Credit Serivces, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of CCB Credit Serivces, Inc's 83 filings include narrative text

41% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 97.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

CCB Credit Serivces, Inc complaint mix by product

Total complaints: 83

CCB Credit Serivces, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 83 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 51 complaints (61.4%), resolution 0.0% Debt collection 61.4% Credit reporting,: 27 complaints (32.5%), resolution 0.0% Credit reporting, 32.5% Consumer Loan: 3 complaints (3.6%), resolution 0.0% Credit reporting: 1 complaints (1.2%), resolution 0.0% Credit card: 1 complaints (1.2%), resolution 0.0%
  • Debt collection 51 61.4% 0% relief
  • Credit reporting, 27 32.5% 0% relief
  • Consumer Loan 3 3.6% 0% relief
  • Credit reporting 1 1.2% 0% relief
  • Credit card 1 1.2% 0% relief

How CCB Credit Serivces, Inc's 83 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 51
Credit reporting, credit repair services, or other personal consumer reports 27
Consumer Loan 3
Credit reporting 1
Credit card or prepaid card 1

Where CCB Credit Serivces, Inc complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
12% of this company's filings
CA10IL8NY8TX7FL7NJ7GA4SD3

CCB Credit Serivces, Inc falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
1
-83.3% vs 2013
05101520 201320142015201620172018201920202021202220232026 1

Top States

State Complaints
CA 10
IL 8
NY 8
TX 7
FL 7
NJ 7
GA 4
SD 3
NM 3
SC 3
PA 3
MI 2
MD 2
OH 2
AL 2
WA 1
MH 1
TN 1
MS 1
IN 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 18
Improper use of your report 16
Communication tactics 10
Disclosure verification of debt 7
Cont'd attempts collect debt not owed 7
Incorrect information on your report 7
Problem with a credit reporting company's investigation into an existing problem 4
False statements or representation 3
Improper contact or sharing of info 3
Managing the loan or lease 1
Taking/threatening an illegal action 1
Incorrect information on credit report 1
Shopping for a loan or lease 1
Problems when you are unable to pay 1
Took or threatened to take negative or legal action 1
Problem when making payments 1
Written notification about debt 1

Yearly Trend

Year Complaints Timely
2013 6 100%
2014 7 100%
2015 8 100%
2016 8 100%
2017 17 100%
2018 12 91.7%
2019 4 100%
2020 5 100%
2021 5 100%
2022 5 100%
2023 5 100%
2026 1 0%

Source: CFPB Consumer Complaint Database

CCB Credit Serivces, Inc's narrative-rich complaint ledger

CCB Credit Serivces, Inc's 83 logged complaints stay concentrated: only 25 states show a filing. 41% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-03-04.

CCB Credit Serivces, Inc answers 97.6% of complaints inside the CFPB's tracked window and closes 98.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CCB Credit Serivces, Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for CCB Credit Serivces, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for CCB Credit Serivces, Inc (97.6% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record