CFPB · Single-product concentration
CBC Credit Services, Inc.
19 CFPB complaints · 89.5% in "Debt collection" · top issue Attempts to collect debt not owed.
CBC Credit Services, Inc.: 89.5% of 19 CFPB complaints sit in "Debt collection". Timely 94.7% · relief 5.3%. Allegations, not findings.
- Single-product concentration
- -60% filings 2016 to 2023
CFPB relief outcome brief
CCDB company cbc-credit-services-inc
5.3% relief · 94.7% timely · 19 filings · Debt collection
Same-product relief peers
Nearest relief peer: Mountain Land Collections, Inc. (5.3% relief)
CBC Credit Services, Inc. closes 5.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of CBC Credit Services, Inc.'s 19 filings include narrative text
68.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CBC Credit Services, Inc. complaint mix by product
- Debt collection 17 89.5% – 6% relief
- Credit reporting, 2 10.5% – 0% relief
How CBC Credit Services, Inc.'s 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 17 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Concentrated filing states for CBC Credit Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- MI
- 78.9% of this company's filings
CBC Credit Services, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2023
- 2
- -60% vs 2016
Top States
| State | Complaints |
|---|---|
| MI | 15 |
| GA | 1 |
| TN | 1 |
| OH | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 4 |
| Communication tactics | 4 |
| Cont'd attempts collect debt not owed | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Disclosure verification of debt | 1 |
| Written notification about debt | 1 |
| Took or threatened to take negative or legal action | 1 |
| Incorrect information on your report | 1 |
| False statements or representation | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 5 | 80% |
| 2017 | 4 | 100% |
| 2018 | 4 | 100% |
| 2019 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 1 | 100% |
| 2023 | 2 | 100% |
Source: CFPB Consumer Complaint Database
CBC Credit Services, Inc. filings cluster in one product
CBC Credit Services, Inc.'s 19 logged complaints stay concentrated: only 5 states show a filing. 68.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2023-06-20.
CBC Credit Services, Inc. answers 94.7% of complaints inside the CFPB's tracked window and closes 89.5% with a written explanation. 5.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CBC Credit Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CBC Credit Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 19.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CBC Credit Services, Inc. (94.7% timely; 5.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration