CFPB · Single-product concentration
Cascade Mortgage, Inc.
10 CFPB complaints · 100% in "Mortgage" · top issue Trouble during payment process.
Cascade Mortgage, Inc.: 100% of 10 CFPB complaints sit in "Mortgage". Timely 10% · relief 0%. Allegations, not findings.
- Single-product concentration
- +200% filings 2012 to 2020
CFPB relief outcome brief
CCDB company cascade-mortgage-inc
0% relief · 10% timely · 10 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Cascade Mortgage, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 10 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cascade Mortgage, Inc. complaint mix by product
- Mortgage 10 100.0% – 0% relief
How Cascade Mortgage, Inc.'s 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 10 |
Where Cascade Mortgage, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 10% of this company's filings
Cascade Mortgage, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2020
- 3
- +200% vs 2012
Top States
| State | Complaints |
|---|---|
| TX | 1 |
| CO | 1 |
| MN | 1 |
| OK | 1 |
| GA | 1 |
| AZ | 1 |
| AL | 1 |
| NE | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 5 |
| Application, originator, mortgage broker | 2 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Loan servicing, payments, escrow account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2014 | 1 | 0% |
| 2016 | 1 | 0% |
| 2019 | 4 | 0% |
| 2020 | 3 | 0% |
Source: CFPB Consumer Complaint Database
Cascade Mortgage, Inc. filings cluster in one product
Cascade Mortgage, Inc.'s 10 logged complaints stay concentrated: only 9 states show a filing. Only 20% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2020-11-23.
Cascade Mortgage, Inc. answers 10% of complaints inside the CFPB's tracked window and closes 10% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cascade Mortgage, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cascade Mortgage, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 10%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cascade Mortgage, Inc. (10% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration