CFPB · Single-product concentration
Capital Collections, LLC
9 CFPB complaints · 88.9% in "Debt collection" · top issue Attempts to collect debt not owed.
Capital Collections, LLC: 88.9% of 9 CFPB complaints sit in "Debt collection". Timely 88.9% · relief 11.1%. Allegations, not findings.
- Single-product concentration
- 0% filings 2014 to 2026
CFPB relief outcome brief
CCDB company capital-collections-llc
11.1% relief · 88.9% timely · 9 filings · Debt collection
Same-product relief peers
Nearest relief peer: Holloway Credit Solutions (11.1% relief)
Capital Collections, LLC closes 11.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Capital Collections, LLC complaint mix by product
- Debt collection 8 88.9% – 0% relief
- Credit reporting, 1 11.1% – 100% relief
How Capital Collections, LLC's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 8 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Capital Collections, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 88.9% of this company's filings
Capital Collections, LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| CA | 8 |
| KY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 5 |
| Communication tactics | 2 |
| Incorrect information on your report | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 0% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 1 | 100% |
| 2025 | 3 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Capital Collections, LLC filings cluster in one product
Capital Collections, LLC's 9 logged complaints stay concentrated: only 2 states show a filing. 44.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-02-07.
Capital Collections, LLC answers 88.9% of complaints inside the CFPB's tracked window and closes 88.9% with a written explanation. 11.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Capital Collections, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Capital Collections, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 9.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 88.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Capital Collections, LLC (88.9% timely; 11.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration