Cactus Jacks Auto Sales
45 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cactus Jacks Auto Sales complaint mix by product
- Debt collection 20 44.4% – 0% relief
- Credit reporting 13 28.9% – 0% relief
- Vehicle loan 11 24.4% – 9% relief
- Credit reporting, 1 2.2% – 0% relief
How Cactus Jacks Auto Sales's 45 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 20 |
| Credit reporting or other personal consumer reports | 13 |
| Vehicle loan or lease | 11 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| AZ | 37 |
| LA | 1 |
| PA | 1 |
| OH | 1 |
| CA | 1 |
| OK | 1 |
| MI | 1 |
| FL | 1 |
| NE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 8 |
| Incorrect information on your report | 8 |
| Improper use of your report | 6 |
| Repossession | 4 |
| False statements or representation | 4 |
| Managing the loan or lease | 4 |
| Written notification about debt | 3 |
| Attempts to collect debt not owed | 3 |
| Communication tactics | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Problems at the end of the loan or lease | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 3 | 100% |
| 2020 | 1 | 100% |
| 2021 | 3 | 66.7% |
| 2022 | 1 | 100% |
| 2024 | 9 | 100% |
| 2025 | 18 | 100% |
| 2026 | 10 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Cactus Jacks Auto Sales
Cactus Jacks Auto Sales's 45 logged complaints stay concentrated: only 9 states show a filing on record. 42.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2019 through 2026-06-23.
Cactus Jacks Auto Sales answers 97.8% of complaints inside the CFPB's tracked window and closes 97.8% with a written explanation. 2.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cactus Jacks Auto Sales.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Cactus Jacks Auto Sales have?
45, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Cactus Jacks Auto Sales respond to complaints on time?
97.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Cactus Jacks Auto Sales?
"Took or threatened to take negative or legal action", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.