CFPB · Single-product concentration
BYL Collection Services
288 CFPB complaints · 81.9% in "Debt collection" · top issue Attempts to collect debt not owed.
BYL Collection Services: 81.9% of 288 CFPB complaints sit in "Debt collection". Timely 99.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- -90% filings 2013 to 2026
CFPB relief outcome brief
CCDB company byl-collection-services
0% relief · 99.3% timely · 288 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
BYL Collection Services closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of BYL Collection Services's 288 filings include narrative text
41% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
BYL Collection Services complaint mix by product
- Debt collection 236 81.9% – 0% relief
- Credit reporting, 38 13.2% – 0% relief
- Credit reporting 12 4.2% – 0% relief
- Credit reporting 2 0.7% – 0% relief
How BYL Collection Services's 288 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 236 |
| Credit reporting, credit repair services, or other personal consumer reports | 38 |
| Credit reporting | 12 |
| Credit reporting or other personal consumer reports | 2 |
Where BYL Collection Services complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- DE
- 25% of this company's filings
BYL Collection Services falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -90% vs 2013
Top States
| State | Complaints |
|---|---|
| DE | 72 |
| CA | 33 |
| NV | 32 |
| TX | 19 |
| LA | 16 |
| AZ | 16 |
| FL | 13 |
| PA | 11 |
| NY | 10 |
| GA | 8 |
| NC | 6 |
| MD | 5 |
| VA | 4 |
| NJ | 4 |
| AL | 3 |
| IL | 3 |
| CO | 3 |
| TN | 3 |
| OH | 2 |
| IN | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 78 |
| Cont'd attempts collect debt not owed | 44 |
| Written notification about debt | 35 |
| Disclosure verification of debt | 35 |
| False statements or representation | 26 |
| Incorrect information on your report | 24 |
| Incorrect information on credit report | 12 |
| Communication tactics | 10 |
| Improper use of your report | 8 |
| Problem with a credit reporting company's investigation into an existing problem | 6 |
| Took or threatened to take negative or legal action | 3 |
| Improper contact or sharing of info | 3 |
| Taking/threatening an illegal action | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Problem with customer service | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 10 | 80% |
| 2014 | 17 | 100% |
| 2015 | 13 | 100% |
| 2016 | 30 | 100% |
| 2017 | 64 | 100% |
| 2018 | 36 | 100% |
| 2019 | 17 | 100% |
| 2020 | 30 | 100% |
| 2021 | 24 | 100% |
| 2022 | 15 | 100% |
| 2023 | 13 | 100% |
| 2024 | 8 | 100% |
| 2025 | 10 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
BYL Collection Services filings cluster in one product
BYL Collection Services's 288 logged complaints stay concentrated: only 36 states show a filing. 41% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-03-12.
BYL Collection Services answers 99.3% of complaints inside the CFPB's tracked window and closes 99.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about BYL Collection Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for BYL Collection Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 288.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for BYL Collection Services (99.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration