CFPB · Single-product concentration
Account Discovery Systems, LLC
140 CFPB complaints · 94.3% in "Debt collection" · top issue Communication tactics.
Account Discovery Systems, LLC: 94.3% of 140 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- -94.7% filings 2013 to 2019
CFPB relief outcome brief
CCDB company account-discovery-systems-llc
0% relief · 100% timely · 140 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Account Discovery Systems, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 140 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Account Discovery Systems, LLC complaint mix by product
- Debt collection 132 94.3% – 0% relief
- Consumer Loan 4 2.9% – 0% relief
- Student loan 2 1.4% – 0% relief
- Credit card 1 0.7% – 0% relief
- Vehicle loan 1 0.7% – 0% relief
How Account Discovery Systems, LLC's 140 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 132 |
| Consumer Loan | 4 |
| Student loan | 2 |
| Credit card | 1 |
| Vehicle loan or lease | 1 |
Where Account Discovery Systems, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 13.6% of this company's filings
Account Discovery Systems, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2019
- 1
- -94.7% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 19 |
| FL | 13 |
| TX | 12 |
| PA | 8 |
| VA | 6 |
| MI | 6 |
| MO | 5 |
| AZ | 5 |
| NJ | 5 |
| GA | 5 |
| SC | 4 |
| CO | 4 |
| IL | 4 |
| IN | 4 |
| AL | 4 |
| WI | 3 |
| RI | 2 |
| UT | 2 |
| OH | 2 |
| NC | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 42 |
| Improper contact or sharing of info | 28 |
| Cont'd attempts collect debt not owed | 17 |
| False statements or representation | 11 |
| Threatened to contact someone or share information improperly | 8 |
| Disclosure verification of debt | 8 |
| Written notification about debt | 6 |
| Took or threatened to take negative or legal action | 6 |
| Taking/threatening an illegal action | 5 |
| Problems when you are unable to pay | 4 |
| Dealing with my lender or servicer | 1 |
| Can't repay my loan | 1 |
| Other | 1 |
| Attempts to collect debt not owed | 1 |
| Managing the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 19 | 100% |
| 2014 | 34 | 100% |
| 2015 | 20 | 100% |
| 2016 | 28 | 100% |
| 2017 | 19 | 100% |
| 2018 | 19 | 100% |
| 2019 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Account Discovery Systems, LLC filings cluster in one product
Account Discovery Systems, LLC's 140 logged complaints stay concentrated: only 37 states show a filing. Only 32.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2019-01-03.
Account Discovery Systems, LLC answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Account Discovery Systems, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Account Discovery Systems, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 140.
- American Recovery Service Incorporated Δ 0 complaints · 2.9% relief 140complaints
- Business & Professional Collection Service Inc Δ 0 complaints · 0% relief 140complaints
- Eastpoint Recovery Group, Inc Δ 0 complaints · 7.9% relief 140complaints
- Ingo Money, Inc. Δ 0 complaints · 0.7% relief 140complaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Account Discovery Systems, LLC (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration