Total complaints
10
Filed since 2015
2026 data Public-data reference. official source
BTS Motors, LLC
10 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
10 consumer complaints filed with the CFPB
This profile shows BTS Motors, LLC's complaint history from CFPB public records. 10 consumers have filed complaints since 2015. The company has a 20% timely response rate and has provided relief in 0% of cases.
10
Total Complaints
20%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
2015
Since
Timely response
20%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 20.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
BTS Motors, LLC complaint mix by product
- Vehicle loan 4 40.0% – 0% relief
- Credit reporting, 3 30.0% – 0% relief
- Consumer Loan 2 20.0% – 0% relief
- Debt collection 1 10.0% – 0% relief
How BTS Motors, LLC's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Consumer Loan | 2 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 9 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 4 |
| Managing the loan or lease | 4 |
| Problems when you are unable to pay | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 1 | 100% |
| 2018 | 1 | 0% |
| 2021 | 3 | 0% |
| 2022 | 1 | 0% |
| 2023 | 3 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About BTS Motors, LLC
BTS Motors, LLC has accumulated 10 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2023-11-11, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, BTS Motors, LLC reports a 20% timely-response rate and has closed 20% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating BTS Motors, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does BTS Motors, LLC have?
BTS Motors, LLC has received 10 consumer complaints filed with the Consumer Financial Protection Bureau.
Does BTS Motors, LLC respond to complaints on time?
BTS Motors, LLC has a 20% timely response rate to CFPB complaints.
What is the most common complaint about BTS Motors, LLC?
The most common issue reported against BTS Motors, LLC is "Incorrect information on your report" in the "Vehicle loan or lease" product category.
Read our methodology — how this data is sourced, computed, and verified.
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