CFPB · Narrative-heavy record
BTS Motors, LLC
11 CFPB complaints · 54.5% with narratives · top issue Managing the loan or lease.
BTS Motors, LLC: 54.5% of 11 filings include consumer narratives. Timely 18.2% · relief 0% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- +300% filings 2015 to 2023
CFPB relief outcome brief
CCDB company bts-motors-llc
0% relief · 18.2% timely · 11 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: BMW Financial Services NA, LLC (0% relief)
BTS Motors, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of BTS Motors, LLC's 11 filings include narrative text
54.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
BTS Motors, LLC complaint mix by product
- Vehicle loan 5 45.5% – 0% relief
- Credit reporting, 3 27.3% – 0% relief
- Consumer Loan 2 18.2% – 0% relief
- Debt collection 1 9.1% – 0% relief
How BTS Motors, LLC's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Consumer Loan | 2 |
| Debt collection | 1 |
Concentrated filing states for BTS Motors, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 90.9% of this company's filings
BTS Motors, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2023
- 4
- +300% vs 2015
Top States
| State | Complaints |
|---|---|
| TX | 10 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 5 |
| Incorrect information on your report | 4 |
| Problems when you are unable to pay | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 1 | 100% |
| 2018 | 1 | 0% |
| 2021 | 3 | 0% |
| 2022 | 1 | 0% |
| 2023 | 4 | 0% |
Source: CFPB Consumer Complaint Database
BTS Motors, LLC's narrative-rich complaint ledger
BTS Motors, LLC's 11 logged complaints stay concentrated: only 2 states show a filing. 54.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2023-11-11.
BTS Motors, LLC answers 18.2% of complaints inside the CFPB's tracked window and closes 18.2% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about BTS Motors, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for BTS Motors, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 11.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 18.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for BTS Motors, LLC (18.2% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record