Total complaints
14
Filed since 2015
14 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
14 consumer complaints filed with the CFPB
This profile shows Bastion Consumer Funding I, LLC's complaint history from CFPB public records. 14 consumers have filed complaints since 2015. The company has a 85.7% timely response rate and has provided relief in 14.3% of cases.
Total complaints
14
Filed since 2015
Timely response
85.7%
CFPB-tracked response window
Relief rate
14.3%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Bastion Consumer Funding I, LLC's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 8 |
| Payday loan, title loan, or personal loan | 3 |
| Consumer Loan | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| State | Complaints |
|---|---|
| TX | 11 |
| OH | 3 |
| Issue | Complaints |
|---|---|
| Written notification about debt | 3 |
| Attempts to collect debt not owed | 3 |
| Managing the loan or lease | 2 |
| Communication tactics | 2 |
| Struggling to pay your loan | 2 |
| Incorrect information on your report | 1 |
| Charged fees or interest you didn't expect | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 0% |
| 2016 | 1 | 0% |
| 2017 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 2 | 100% |
| 2022 | 2 | 100% |
| 2023 | 3 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Bastion Consumer Funding I, LLC has accumulated 14 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2025-03-04, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Bastion Consumer Funding I, LLC reports a 85.7% timely-response rate and has closed 78.6% of cases with a written explanation to the consumer. 14.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Written notification about debt".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Bastion Consumer Funding I, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Bastion Consumer Funding I, LLC has received 14 consumer complaints filed with the Consumer Financial Protection Bureau.
Bastion Consumer Funding I, LLC has a 85.7% timely response rate to CFPB complaints.
The most common issue reported against Bastion Consumer Funding I, LLC is "Written notification about debt" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.