J J Marshall & Associates, Inc
268 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
J J Marshall & Associates, Inc complaint mix by product
- Debt collection 216 81.8% – 0% relief
- Credit reporting 34 12.9% – 0% relief
- Credit reporting, 10 3.8% – 0% relief
- Checking or 1 0.4% – 0% relief
- Credit card 1 0.4% – 0% relief
- Debt or 1 0.4% – 0% relief
- Payday loan, 1 0.4% – 0% relief
How J J Marshall & Associates, Inc's 268 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 216 |
| Credit reporting or other personal consumer reports | 34 |
| Credit reporting, credit repair services, or other personal consumer reports | 10 |
| Checking or savings account | 1 |
| Credit card | 1 |
| Debt or credit management | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Student loan | 1 |
| Consumer Loan | 1 |
| Bank account or service | 1 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| MI | 156 |
| GA | 18 |
| SC | 13 |
| IL | 13 |
| IN | 11 |
| TX | 11 |
| FL | 8 |
| OH | 8 |
| NC | 3 |
| VA | 3 |
| AL | 3 |
| CA | 2 |
| NJ | 2 |
| TN | 2 |
| WI | 2 |
| MD | 2 |
| PA | 2 |
| AZ | 1 |
| UT | 1 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 84 |
| Written notification about debt | 40 |
| Took or threatened to take negative or legal action | 35 |
| False statements or representation | 32 |
| Improper use of your report | 17 |
| Incorrect information on your report | 15 |
| Problem with a company's investigation into an existing problem | 10 |
| Communication tactics | 9 |
| Cont'd attempts collect debt not owed | 9 |
| Threatened to contact someone or share information improperly | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Disclosure verification of debt | 2 |
| Opening an account | 1 |
| Confusing or missing disclosures | 1 |
| Problem with additional add-on products or services | 1 |
| Taking/threatening an illegal action | 1 |
| Dealing with my lender or servicer | 1 |
| Managing the loan or lease | 1 |
| Account opening, closing, or management | 1 |
| Improper contact or sharing of info | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 4 | 100% |
| 2016 | 13 | 92.3% |
| 2017 | 6 | 100% |
| 2018 | 11 | 100% |
| 2019 | 16 | 100% |
| 2020 | 10 | 90% |
| 2021 | 12 | 100% |
| 2022 | 23 | 100% |
| 2023 | 28 | 100% |
| 2024 | 56 | 100% |
| 2025 | 55 | 100% |
| 2026 | 34 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About J J Marshall & Associates, Inc
J J Marshall & Associates, Inc's 268 logged complaints stay concentrated: only 26 states show a filing on record. 41% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-05-28.
J J Marshall & Associates, Inc answers 99.3% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about J J Marshall & Associates, Inc.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does J J Marshall & Associates, Inc have?
268, per the CFPB's public complaint count for this company (see the full breakdown above).
Does J J Marshall & Associates, Inc respond to complaints on time?
99.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about J J Marshall & Associates, Inc?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.