2026 data Public-data reference. official source

J J Marshall & Associates, Inc

226 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

226 consumer complaints filed with the CFPB

This profile shows J J Marshall & Associates, Inc's complaint history from CFPB public records. 226 consumers have filed complaints since 2015. The company has a 99.1% timely response rate and has provided relief in 0% of cases.

226
Total Complaints
99.1%
Timely Response
2.7%
Disputed
0%
Relief Provided
25
States Active
2015
Since

Total complaints

226

Filed since 2015

Timely response

99.1%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 99.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

J J Marshall & Associates, Inc complaint mix by product

Total complaints: 226

J J Marshall & Associates, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 226 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 181 complaints (81.5%), resolution 0.0% Debt collection 81.5% Credit reporting: 30 complaints (13.5%), resolution 0.0% Credit reporting 13.5% Credit reporting,: 7 complaints (3.2%), resolution 0.0% Debt or: 1 complaints (0.5%), resolution 0.0% Consumer Loan: 1 complaints (0.5%), resolution 0.0% Credit card: 1 complaints (0.5%), resolution 0.0% Checking or: 1 complaints (0.5%), resolution 0.0%
  • Debt collection 181 81.5% 0% relief
  • Credit reporting 30 13.5% 0% relief
  • Credit reporting, 7 3.2% 0% relief
  • Debt or 1 0.5% 0% relief
  • Consumer Loan 1 0.5% 0% relief
  • Credit card 1 0.5% 0% relief
  • Checking or 1 0.5% 0% relief

How J J Marshall & Associates, Inc's 226 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 181
Credit reporting or other personal consumer reports 30
Credit reporting, credit repair services, or other personal consumer reports 7
Debt or credit management 1
Consumer Loan 1
Credit card 1
Checking or savings account 1
Payday loan, title loan, or personal loan 1
Bank account or service 1
Student loan 1
Payday loan, title loan, personal loan, or advance loan 1

Top States

State Complaints
MI 132
GA 14
IL 12
TX 11
IN 10
SC 9
FL 7
OH 6
AL 3
WI 2
CA 2
VA 2
MD 2
TN 2
NC 2
MO 1
AZ 1
LA 1
NJ 1
WA 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 64
Written notification about debt 38
Took or threatened to take negative or legal action 33
False statements or representation 25
Improper use of your report 13
Incorrect information on your report 13
Problem with a company's investigation into an existing problem 9
Cont'd attempts collect debt not owed 8
Communication tactics 8
Problem with a credit reporting company's investigation into an existing problem 3
Disclosure verification of debt 2
Confusing or missing disclosures 1
Managing the loan or lease 1
Opening an account 1
Charged fees or interest you didn't expect 1
Account opening, closing, or management 1
Improper contact or sharing of info 1
Dealing with my lender or servicer 1
Threatened to contact someone or share information improperly 1
Problem with additional add-on products or services 1

Yearly Trend

Year Complaints Timely
2015 4 100%
2016 13 92.3%
2017 5 100%
2018 10 100%
2019 14 100%
2020 9 88.9%
2021 12 100%
2022 19 100%
2023 23 100%
2024 46 100%
2025 46 100%
2026 25 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About J J Marshall & Associates, Inc

J J Marshall & Associates, Inc has accumulated 226 consumer complaints in the CFPB public database, with filings active across 25 U.S. states. Of those submissions, 75 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-03-28, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, J J Marshall & Associates, Inc reports a 99.1% timely-response rate and has closed 98.7% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating J J Marshall & Associates, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does J J Marshall & Associates, Inc have?

J J Marshall & Associates, Inc has received 226 consumer complaints filed with the Consumer Financial Protection Bureau.

Does J J Marshall & Associates, Inc respond to complaints on time?

J J Marshall & Associates, Inc has a 99.1% timely response rate to CFPB complaints.

What is the most common complaint about J J Marshall & Associates, Inc?

The most common issue reported against J J Marshall & Associates, Inc is "Attempts to collect debt not owed" in the "Debt collection" product category.

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