CFPB · Single-product concentration
J J Marshall & Associates, Inc
268 CFPB complaints · 80.6% in "Debt collection" · top issue Attempts to collect debt not owed.
J J Marshall & Associates, Inc: 80.6% of 268 CFPB complaints sit in "Debt collection". Timely 99.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- +750% filings 2015 to 2026
CFPB relief outcome brief
CCDB company j-j-marshall-associates-inc
0% relief · 99.3% timely · 268 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
J J Marshall & Associates, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of J J Marshall & Associates, Inc's 268 filings include narrative text
41% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
J J Marshall & Associates, Inc complaint mix by product
- Debt collection 216 81.8% – 0% relief
- Credit reporting 34 12.9% – 0% relief
- Credit reporting, 10 3.8% – 0% relief
- Checking or 1 0.4% – 0% relief
- Credit card 1 0.4% – 0% relief
- Debt or 1 0.4% – 0% relief
- Payday loan, 1 0.4% – 0% relief
How J J Marshall & Associates, Inc's 268 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 216 |
| Credit reporting or other personal consumer reports | 34 |
| Credit reporting, credit repair services, or other personal consumer reports | 10 |
| Checking or savings account | 1 |
| Credit card | 1 |
| Debt or credit management | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Student loan | 1 |
| Consumer Loan | 1 |
| Bank account or service | 1 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for J J Marshall & Associates, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- MI
- 58.2% of this company's filings
J J Marshall & Associates, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 34
- +750% vs 2015
Top States
| State | Complaints |
|---|---|
| MI | 156 |
| GA | 18 |
| SC | 13 |
| IL | 13 |
| IN | 11 |
| TX | 11 |
| FL | 8 |
| OH | 8 |
| NC | 3 |
| VA | 3 |
| AL | 3 |
| CA | 2 |
| NJ | 2 |
| TN | 2 |
| WI | 2 |
| MD | 2 |
| PA | 2 |
| AZ | 1 |
| UT | 1 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 84 |
| Written notification about debt | 40 |
| Took or threatened to take negative or legal action | 35 |
| False statements or representation | 32 |
| Improper use of your report | 17 |
| Incorrect information on your report | 15 |
| Problem with a company's investigation into an existing problem | 10 |
| Communication tactics | 9 |
| Cont'd attempts collect debt not owed | 9 |
| Threatened to contact someone or share information improperly | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Disclosure verification of debt | 2 |
| Opening an account | 1 |
| Confusing or missing disclosures | 1 |
| Problem with additional add-on products or services | 1 |
| Taking/threatening an illegal action | 1 |
| Dealing with my lender or servicer | 1 |
| Managing the loan or lease | 1 |
| Account opening, closing, or management | 1 |
| Improper contact or sharing of info | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 4 | 100% |
| 2016 | 13 | 92.3% |
| 2017 | 6 | 100% |
| 2018 | 11 | 100% |
| 2019 | 16 | 100% |
| 2020 | 10 | 90% |
| 2021 | 12 | 100% |
| 2022 | 23 | 100% |
| 2023 | 28 | 100% |
| 2024 | 56 | 100% |
| 2025 | 55 | 100% |
| 2026 | 34 | 100% |
Source: CFPB Consumer Complaint Database
J J Marshall & Associates, Inc filings cluster in one product
J J Marshall & Associates, Inc's 268 logged complaints stay concentrated: only 26 states show a filing. 41% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-05-28.
J J Marshall & Associates, Inc answers 99.3% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about J J Marshall & Associates, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for J J Marshall & Associates, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 268.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for J J Marshall & Associates, Inc (99.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration