Total complaints
27
Filed since 2015
2026 data Public-data reference. official source
Automotive Management Services, Inc.
27 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
27 consumer complaints filed with the CFPB
This profile shows Automotive Management Services, Inc.'s complaint history from CFPB public records. 27 consumers have filed complaints since 2015. The company has a 70.4% timely response rate and has provided relief in 0% of cases.
27
Total Complaints
70.4%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
2015
Since
Timely response
70.4%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 70.4%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Automotive Management Services, Inc. complaint mix by product
- Vehicle loan 11 40.7% – 0% relief
- Debt collection 7 25.9% – 0% relief
- Consumer Loan 4 14.8% – 0% relief
- Credit reporting, 3 11.1% – 0% relief
- Credit reporting 2 7.4% – 0% relief
How Automotive Management Services, Inc.'s 27 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 11 |
| Debt collection | 7 |
| Consumer Loan | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit reporting or other personal consumer reports | 2 |
Top States
| State | Complaints |
|---|---|
| NC | 21 |
| SC | 4 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 5 |
| Struggling to pay your loan | 5 |
| Communication tactics | 3 |
| Managing the loan or lease | 3 |
| Improper use of your report | 2 |
| Repossession | 2 |
| Problems when you are unable to pay | 2 |
| Disclosure verification of debt | 1 |
| False statements or representation | 1 |
| Written notification about debt | 1 |
| Attempts to collect debt not owed | 1 |
| Problems at the end of the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 4 | 0% |
| 2017 | 1 | 0% |
| 2018 | 1 | 0% |
| 2019 | 1 | 0% |
| 2020 | 1 | 0% |
| 2022 | 5 | 100% |
| 2023 | 5 | 100% |
| 2024 | 1 | 100% |
| 2025 | 8 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Automotive Management Services, Inc.
Automotive Management Services, Inc. has accumulated 27 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 10 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2025-12-17, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Automotive Management Services, Inc. reports a 70.4% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Automotive Management Services, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Automotive Management Services, Inc. have?
Automotive Management Services, Inc. has received 27 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Automotive Management Services, Inc. respond to complaints on time?
Automotive Management Services, Inc. has a 70.4% timely response rate to CFPB complaints.
What is the most common complaint about Automotive Management Services, Inc.?
The most common issue reported against Automotive Management Services, Inc. is "Incorrect information on your report" in the "Vehicle loan or lease" product category.
Read our methodology — how this data is sourced, computed, and verified.
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