Total complaints
8
Filed since 2024
2026 data Public-data reference. official source
AUTO FINANCE USA, LLC
8 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
8 consumer complaints filed with the CFPB
This profile shows AUTO FINANCE USA, LLC's complaint history from CFPB public records. 8 consumers have filed complaints since 2024. The company has a 62.5% timely response rate and has provided relief in 0% of cases.
8
Total Complaints
62.5%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
2024
Since
Timely response
62.5%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 62.5%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
AUTO FINANCE USA, LLC complaint mix by product
- Vehicle loan 7 87.5% – 0% relief
- Credit reporting 1 12.5% – 0% relief
How AUTO FINANCE USA, LLC's 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 7 |
| Credit reporting or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| OK | 7 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 4 |
| Struggling to pay your loan | 1 |
| Repossession | 1 |
| Problems at the end of the loan or lease | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 3 | 100% |
| 2025 | 3 | 66.7% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About AUTO FINANCE USA, LLC
AUTO FINANCE USA, LLC has accumulated 8 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2024, and the most recent logged activity is 2026-03-02, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, AUTO FINANCE USA, LLC reports a 62.5% timely-response rate and has closed 75% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Managing the loan or lease".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating AUTO FINANCE USA, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does AUTO FINANCE USA, LLC have?
AUTO FINANCE USA, LLC has received 8 consumer complaints filed with the Consumer Financial Protection Bureau.
Does AUTO FINANCE USA, LLC respond to complaints on time?
AUTO FINANCE USA, LLC has a 62.5% timely response rate to CFPB complaints.
What is the most common complaint about AUTO FINANCE USA, LLC?
The most common issue reported against AUTO FINANCE USA, LLC is "Managing the loan or lease" in the "Vehicle loan or lease" product category.
Read our methodology — how this data is sourced, computed, and verified.
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