Total complaints
15
Filed since 2016
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
15 consumer complaints filed with the CFPB
This profile shows Auto Acceptance, LLC's complaint history from CFPB public records. 15 consumers have filed complaints since 2016. The company has a 6.7% timely response rate and has provided relief in 0% of cases.
Total complaints
15
Filed since 2016
Timely response
6.7%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Auto Acceptance, LLC's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 7 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Debt collection | 2 |
| Credit reporting or other personal consumer reports | 2 |
| Consumer Loan | 1 |
| State | Complaints |
|---|---|
| KY | 3 |
| VA | 2 |
| GA | 2 |
| TX | 2 |
| OH | 1 |
| AL | 1 |
| IL | 1 |
| MI | 1 |
| DE | 1 |
| MO | 1 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 4 |
| Managing the loan or lease | 4 |
| Credit monitoring or identity theft protection services | 2 |
| Took or threatened to take negative or legal action | 1 |
| Attempts to collect debt not owed | 1 |
| Struggling to pay your loan | 1 |
| Problems at the end of the loan or lease | 1 |
| Getting a loan or lease | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 0% |
| 2020 | 1 | 0% |
| 2021 | 1 | 100% |
| 2022 | 2 | 0% |
| 2023 | 7 | 0% |
| 2024 | 1 | 0% |
| 2025 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Auto Acceptance, LLC has accumulated 15 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 10 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2025-12-01, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Auto Acceptance, LLC reports a 6.7% timely-response rate and has closed 20% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Auto Acceptance, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Auto Acceptance, LLC has received 15 consumer complaints filed with the Consumer Financial Protection Bureau.
Auto Acceptance, LLC has a 6.7% timely response rate to CFPB complaints.
The most common issue reported against Auto Acceptance, LLC is "Incorrect information on your report" in the "Vehicle loan or lease" product category.
Read our methodology — how this data is sourced, computed, and verified.