CFPB · Single-product concentration
Aurora Financial, LLC
15 CFPB complaints · 93.3% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Aurora Financial, LLC: 93.3% of 15 CFPB complaints sit in "Mortgage". Timely 93.3% · relief 6.7%. Allegations, not findings.
- Single-product concentration
- 0% filings 2015 to 2026
CFPB relief outcome brief
CCDB company aurora-financial-llc
6.7% relief · 93.3% timely · 15 filings · Mortgage
Same-product relief peers
Nearest relief peer: Primelending, a Plainscapital Company (6.8% relief)
Aurora Financial, LLC closes 6.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Aurora Financial, LLC's 15 filings include narrative text
73.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Aurora Financial, LLC complaint mix by product
- Mortgage 14 93.3% – 7% relief
- Credit reporting, 1 6.7% – 0% relief
How Aurora Financial, LLC's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 14 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Aurora Financial, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 33.3% of this company's filings
Aurora Financial, LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2015
Top States
| State | Complaints |
|---|---|
| FL | 5 |
| VA | 3 |
| MD | 2 |
| MA | 1 |
| NH | 1 |
| NJ | 1 |
| TX | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 9 |
| Trouble during payment process | 3 |
| Settlement process and costs | 1 |
| Application, originator, mortgage broker | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2017 | 1 | 0% |
| 2018 | 4 | 100% |
| 2019 | 3 | 100% |
| 2021 | 4 | 100% |
| 2024 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Aurora Financial, LLC filings cluster in one product
Aurora Financial, LLC's 15 logged complaints stay concentrated: only 8 states show a filing. 73.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-23.
Aurora Financial, LLC answers 93.3% of complaints inside the CFPB's tracked window and closes 86.7% with a written explanation. 6.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Aurora Financial, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Aurora Financial, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 15.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Aurora Financial, LLC (93.3% timely; 6.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration