CFPB · Single-product concentration
Arbor Mortgage
5 CFPB complaints · 80% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Arbor Mortgage: 80% of 5 CFPB complaints sit in "Mortgage". Timely 40% · relief 20%. Allegations, not findings.
- Single-product concentration
- 0% filings 2012 to 2026
CFPB relief outcome brief
CCDB company arbor-mortgage
20% relief · 40% timely · 5 filings · Mortgage
Same-product relief peers
Nearest relief peer: Wells Fargo & Company (20.1% relief)
Arbor Mortgage closes 20% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Arbor Mortgage complaint mix by product
- Mortgage 4 80.0% – 25% relief
- Payday loan, 1 20.0% – 0% relief
How Arbor Mortgage's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 4 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for Arbor Mortgage
Top states by attributed CFPB complaint volume for this company
- Leading state
- MI
- 40% of this company's filings
Arbor Mortgage complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2012
Top States
| State | Complaints |
|---|---|
| MI | 2 |
| NV | 1 |
| NY | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Application, originator, mortgage broker | 1 |
| Loan modification,collection,foreclosure | 1 |
| Credit decision / Underwriting | 1 |
| Problem when making payments | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 1 | 100% |
| 2015 | 1 | 0% |
| 2019 | 1 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Arbor Mortgage filings cluster in one product
Arbor Mortgage's 5 logged complaints stay concentrated: only 4 states show a filing. 40% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-03-30.
Arbor Mortgage answers 40% of complaints inside the CFPB's tracked window and closes 20% with a written explanation. 20% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Arbor Mortgage.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Arbor Mortgage: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 40%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Arbor Mortgage (40% timely; 20% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration