CFPB · Narrative-heavy record
Apex Mortgage LLC
13 CFPB complaints · 69.2% with narratives · top issue Closing on a mortgage.
Apex Mortgage LLC: 69.2% of 13 filings include consumer narratives. Timely 92.3% · relief 7.7% · top product Mortgage. Allegations, not findings.
- Narrative-heavy record
- +150% filings 2020 to 2023
CFPB relief outcome brief
CCDB company apex-mortgage-llc
7.7% relief · 92.3% timely · 13 filings · Mortgage
Same-product relief peers
Nearest relief peer: Cardinal Financial Company, Limited Partnership (7.7% relief)
Apex Mortgage LLC closes 7.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Apex Mortgage LLC's 13 filings include narrative text
69.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Apex Mortgage LLC complaint mix by product
- Mortgage 9 69.2% – 11% relief
- Money transfer, 1 7.7% – 0% relief
- Payday loan, 1 7.7% – 0% relief
- Debt collection 1 7.7% – 0% relief
- Credit reporting, 1 7.7% – 0% relief
How Apex Mortgage LLC's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 9 |
| Money transfer, virtual currency, or money service | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Debt collection | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for Apex Mortgage LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- MD
- 46.2% of this company's filings
Apex Mortgage LLC rising annual filings
Annual filing volume from the CFPB public database
- 2023
- 5
- +150% vs 2020
Top States
| State | Complaints |
|---|---|
| MD | 6 |
| VA | 3 |
| MA | 1 |
| MS | 1 |
| GA | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 6 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Fraud or scam | 1 |
| Getting a line of credit | 1 |
| Communication tactics | 1 |
| Trouble during payment process | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 2 | 100% |
| 2021 | 2 | 100% |
| 2022 | 4 | 75% |
| 2023 | 5 | 100% |
Source: CFPB Consumer Complaint Database
Apex Mortgage LLC's narrative-rich complaint ledger
Apex Mortgage LLC's 13 logged complaints stay concentrated: only 6 states show a filing. 69.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2023-06-06.
Apex Mortgage LLC answers 92.3% of complaints inside the CFPB's tracked window and closes 92.3% with a written explanation. 7.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Apex Mortgage LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Apex Mortgage LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 13.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 92.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Apex Mortgage LLC (92.3% timely; 7.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record