CFPB · Single-product concentration
American Professional Collections
3 CFPB complaints · 100% in "Debt collection" · top issue Disclosure verification of debt.
American Professional Collections: 100% of 3 CFPB complaints sit in "Debt collection". Timely 66.7% · relief 66.7%. Allegations, not findings.
- Single-product concentration
- 0% filings 2015 to 2017
CFPB relief outcome brief
CCDB company american-professional-collections
66.7% relief · 66.7% timely · 3 filings · Debt collection
Same-product relief peers
Nearest relief peer: Stoneleigh Recovery Associates, LLC (66.7% relief)
American Professional Collections closes 66.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
American Professional Collections complaint mix by product
- Debt collection 3 100.0% – 67% relief
How American Professional Collections's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 3 |
American Professional Collections complaints by year
Annual filing volume from the CFPB public database
- 2017
- 1
- 0% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Disclosure verification of debt | 1 |
| False statements or representation | 1 |
| Improper contact or sharing of info | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 1 | 0% |
| 2017 | 1 | 100% |
Source: CFPB Consumer Complaint Database
American Professional Collections filings cluster in one product
American Professional Collections's 3 logged complaints stay concentrated: only 1 state shows a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2015 through 2017-03-02.
American Professional Collections answers 66.7% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 66.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Disclosure verification of debt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Professional Collections.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for American Professional Collections: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 66.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for American Professional Collections (66.7% timely; 66.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration