2026 data Public-data reference. official source

Alliance Collection Agencies, Inc.

189 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

189 consumer complaints filed with the CFPB

This profile shows Alliance Collection Agencies, Inc.'s complaint history from CFPB public records. 189 consumers have filed complaints since 2013. The company has a 100% timely response rate and has provided relief in 1.1% of cases.

189
Total Complaints
100%
Timely Response
2.1%
Disputed
1.1%
Relief Provided
18
States Active
2013
Since

Total complaints

189

Filed since 2013

Timely response

100%

CFPB-tracked response window

Relief rate

1.1%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.1%
Industry median

Share closed with monetary or non-monetary relief.

Alliance Collection Agencies, Inc. complaint mix by product

Total complaints: 189

Alliance Collection Agencies, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 189 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 171 complaints (90.5%), resolution 1.2% Debt collection 90.5% Credit reporting,: 12 complaints (6.3%), resolution 0.0% Credit reporting, 6.3% Credit reporting: 3 complaints (1.6%), resolution 0.0% Checking or: 1 complaints (0.5%), resolution 0.0% Debt or: 1 complaints (0.5%), resolution 0.0% Credit reporting: 1 complaints (0.5%), resolution 0.0%
  • Debt collection 171 90.5% 1% relief
  • Credit reporting, 12 6.3% 0% relief
  • Credit reporting 3 1.6% 0% relief
  • Checking or 1 0.5% 0% relief
  • Debt or 1 0.5% 0% relief
  • Credit reporting 1 0.5% 0% relief

How Alliance Collection Agencies, Inc.'s 189 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 171
Credit reporting, credit repair services, or other personal consumer reports 12
Credit reporting or other personal consumer reports 3
Checking or savings account 1
Debt or credit management 1
Credit reporting 1

Top States

State Complaints
WI 115
IL 25
NC 14
MI 7
GA 7
AZ 3
NY 2
TX 2
IN 2
FL 2
OR 2
MN 2
WV 1
WA 1
AL 1
NH 1
SC 1
DE 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 54
Written notification about debt 40
Communication tactics 25
Disclosure verification of debt 16
Cont'd attempts collect debt not owed 14
False statements or representation 14
Incorrect information on your report 8
Took or threatened to take negative or legal action 6
Problem with a credit reporting company's investigation into an existing problem 3
Improper use of your report 3
Problem with a lender or other company charging your account 1
Electronic communications 1
Problem with a company's investigation into an existing problem 1
Confusing or missing disclosures 1
Incorrect information on credit report 1
Threatened to contact someone or share information improperly 1

Yearly Trend

Year Complaints Timely
2013 4 100%
2014 7 100%
2015 12 100%
2016 10 100%
2017 27 100%
2018 21 100%
2019 16 100%
2020 8 100%
2021 15 100%
2022 16 100%
2023 8 100%
2024 10 100%
2025 27 100%
2026 8 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Alliance Collection Agencies, Inc.

Alliance Collection Agencies, Inc. has accumulated 189 consumer complaints in the CFPB public database, with filings active across 18 U.S. states. Of those submissions, 69 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-26, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Alliance Collection Agencies, Inc. reports a 100% timely-response rate and has closed 98.9% of cases with a written explanation to the consumer. 1.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Alliance Collection Agencies, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Alliance Collection Agencies, Inc. have?

Alliance Collection Agencies, Inc. has received 189 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Alliance Collection Agencies, Inc. respond to complaints on time?

Alliance Collection Agencies, Inc. has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Alliance Collection Agencies, Inc.?

The most common issue reported against Alliance Collection Agencies, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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