CFPB · Single-product concentration

Credit Service Company, INC

220 CFPB complaints · 90% in "Debt collection" · top issue Attempts to collect debt not owed.

220 CFPB complaints

Credit Service Company, INC: 90% of 220 CFPB complaints sit in "Debt collection". Timely 99.1% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +1800% filings 2013 to 2026

CFPB relief outcome brief

CCDB company credit-service-company-inc

0% relief · 99.1% timely · 220 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Credit Service Company, INC …0%Law Office of Brett M. Borla…0%Progressive Financial Servic…0%United Student Aid (USA) Fun…0.5%Arcadia Holdings, LLC0.9%
Closed-with-relief % among Credit Service Company, INC and nearest filing-volume peers

Credit Service Company, INC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Credit Service Company, INC's 220 filings include narrative text

40.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 99.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Credit Service Company, INC complaint mix by product

Total complaints: 220

Credit Service Company, INC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 220 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 198 complaints (90.0%), resolution 0.0% Debt collection 90.0% Credit reporting,: 13 complaints (5.9%), resolution 0.0% Credit reporting: 9 complaints (4.1%), resolution 0.0%
  • Debt collection 198 90.0% 0% relief
  • Credit reporting, 13 5.9% 0% relief
  • Credit reporting 9 4.1% 0% relief

How Credit Service Company, INC's 220 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 198
Credit reporting, credit repair services, or other personal consumer reports 13
Credit reporting or other personal consumer reports 9

Where Credit Service Company, INC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CO
37.7% of this company's filings
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Credit Service Company, INC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
19
+1800% vs 2013
010203040 20132015201720192021202320252026 19

Top States

State Complaints
CO 83
TX 81
NM 8
FL 5
GA 4
MD 4
CA 4
MO 3
LA 2
VA 2
MT 2
MI 2
ME 2
UT 2
KS 1
CT 1
WI 1
OH 1
OK 1
MS 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 68
Written notification about debt 53
Cont'd attempts collect debt not owed 19
False statements or representation 14
Disclosure verification of debt 12
Took or threatened to take negative or legal action 11
Incorrect information on your report 11
Communication tactics 11
Threatened to contact someone or share information improperly 6
Improper use of your report 5
Taking/threatening an illegal action 3
Problem with a company's investigation into an existing problem 2
Problem with a credit reporting company's investigation into an existing problem 2
Improper contact or sharing of info 1
Problem with customer service 1
Unable to get your credit report or credit score 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 9 88.9%
2015 8 100%
2016 18 100%
2017 21 100%
2018 30 100%
2019 15 100%
2020 17 94.1%
2021 28 100%
2022 12 100%
2023 4 100%
2024 15 100%
2025 23 100%
2026 19 100%

Source: CFPB Consumer Complaint Database

Credit Service Company, INC filings cluster in one product

Credit Service Company, INC's 220 logged complaints stay concentrated: only 25 states show a filing. 40.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-11.

Credit Service Company, INC answers 99.1% of complaints inside the CFPB's tracked window and closes 99.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credit Service Company, INC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Credit Service Company, INC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Credit Service Company, INC (99.1% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration