Total complaints
4
Filed since 2014
2026 data Public-data reference. official source
Ace Motor Acceptance Corporation
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows Ace Motor Acceptance Corporation's complaint history from CFPB public records. 4 consumers have filed complaints since 2014. The company has a 50% timely response rate and has provided relief in 0% of cases.
4
Total Complaints
50%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
2014
Since
Timely response
50%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 50.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Ace Motor Acceptance Corporation complaint mix by product
- Consumer Loan 2 50.0% – 0% relief
- Debt collection 1 25.0% – 0% relief
- Vehicle loan 1 25.0% – 0% relief
How Ace Motor Acceptance Corporation's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Consumer Loan | 2 |
| Debt collection | 1 |
| Vehicle loan or lease | 1 |
Top States
| State | Complaints |
|---|---|
| GA | 2 |
| NC | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Struggling to pay your loan | 1 |
| Taking out the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 50% |
| 2016 | 1 | 0% |
| 2017 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Ace Motor Acceptance Corporation
Ace Motor Acceptance Corporation has accumulated 4 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2017-12-08, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Ace Motor Acceptance Corporation reports a 50% timely-response rate and has closed 75% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Consumer Loan", and the single most common underlying issue is "Managing the loan or lease".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Ace Motor Acceptance Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Ace Motor Acceptance Corporation have?
Ace Motor Acceptance Corporation has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Ace Motor Acceptance Corporation respond to complaints on time?
Ace Motor Acceptance Corporation has a 50% timely response rate to CFPB complaints.
What is the most common complaint about Ace Motor Acceptance Corporation?
The most common issue reported against Ace Motor Acceptance Corporation is "Managing the loan or lease" in the "Consumer Loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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