CFPB · Single-product concentration
Ace Customer Services, LLC
4 CFPB complaints · 100% in "Debt or credit management" · top issue Charged upfront or unexpected fees.
Ace Customer Services, LLC: 100% of 4 CFPB complaints sit in "Debt or credit management". Timely 100% · relief 50%. Allegations, not findings.
- Single-product concentration
- +100% filings 2023 to 2026
CFPB relief outcome brief
CCDB company ace-customer-services-llc
50% relief · 100% timely · 4 filings · Debt or credit management
Same-product relief peers
Nearest relief peer: Credit Glory LLC (11.9% relief)
Ace Customer Services, LLC closes 50% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ace Customer Services, LLC complaint mix by product
- Debt or 4 100.0% – 50% relief
How Ace Customer Services, LLC's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt or credit management | 4 |
Where Ace Customer Services, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- SC
- 25% of this company's filings
Ace Customer Services, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2023
Top States
| State | Complaints |
|---|---|
| SC | 1 |
| FL | 1 |
| CA | 1 |
| OK | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged upfront or unexpected fees | 2 |
| Didn't provide services promised | 1 |
| Unauthorized withdrawals or charges | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 1 | 100% |
| 2025 | 1 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Ace Customer Services, LLC filings cluster in one product
Ace Customer Services, LLC's 4 logged complaints stay concentrated: only 4 states show a filing. 75% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-04-02.
Ace Customer Services, LLC answers 100% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 50% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Charged upfront or unexpected fees."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ace Customer Services, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Ace Customer Services, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 4.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Ace Customer Services, LLC (100% timely; 50% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration