CFPB · Single-product concentration
Account Control Bureau
11 CFPB complaints · 81.8% in "Debt collection" · top issue Written notification about debt.
Account Control Bureau: 81.8% of 11 CFPB complaints sit in "Debt collection". Timely 72.7% · relief 36.4%. Allegations, not findings.
- Single-product concentration
- -42.9% filings 2017 to 2018
CFPB relief outcome brief
CCDB company account-control-bureau
36.4% relief · 72.7% timely · 11 filings · Debt collection
Same-product relief peers
Nearest relief peer: R.M. Galicia, Inc. (36.1% relief)
Account Control Bureau closes 36.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Account Control Bureau's 11 filings include narrative text
81.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Account Control Bureau complaint mix by product
- Debt collection 9 81.8% – 33% relief
- Credit reporting, 2 18.2% – 50% relief
How Account Control Bureau's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 9 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Concentrated filing states for Account Control Bureau
Top states by attributed CFPB complaint volume for this company
- Leading state
- LA
- 81.8% of this company's filings
Account Control Bureau falling annual filings
Annual filing volume from the CFPB public database
- 2018
- 4
- -42.9% vs 2017
Top States
| State | Complaints |
|---|---|
| LA | 9 |
| TN | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Written notification about debt | 5 |
| Attempts to collect debt not owed | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 7 | 100% |
| 2018 | 4 | 25% |
Source: CFPB Consumer Complaint Database
Account Control Bureau filings cluster in one product
Account Control Bureau's 11 logged complaints stay concentrated: only 3 states show a filing. 81.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2018-03-15.
Account Control Bureau answers 72.7% of complaints inside the CFPB's tracked window and closes 63.6% with a written explanation. 36.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Written notification about debt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Account Control Bureau.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Account Control Bureau: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 11.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 72.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Account Control Bureau (72.7% timely; 36.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration