CFPB · Diversified product mix
Acceptance Solutions Group, INC
67 CFPB complaints · diversified mix (top product 34.3%) · top issue Problems when you are unable to pay.
Acceptance Solutions Group, INC: top product "Debt collection" is only 34.3% of 67 - multi-bucket mix. Timely 89.6% · relief 7.5%. Allegations, not findings.
- Diversified product mix
- -33.3% filings 2015 to 2019
CFPB relief outcome brief
CCDB company acceptance-solutions-group-inc
7.5% relief · 89.6% timely · 67 filings · Debt collection
Same-product relief peers
Nearest relief peer: Zwicker & Associates (7.5% relief)
Acceptance Solutions Group, INC closes 7.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Acceptance Solutions Group, INC's 67 filings include narrative text
61.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Acceptance Solutions Group, INC complaint mix by product
- Debt collection 23 34.3% – 9% relief
- Payday loan 20 29.9% – 15% relief
- Consumer Loan 14 20.9% – 0% relief
- Payday loan, 9 13.4% – 0% relief
- Credit reporting, 1 1.5% – 0% relief
How Acceptance Solutions Group, INC's 67 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 23 |
| Payday loan | 20 |
| Consumer Loan | 14 |
| Payday loan, title loan, or personal loan | 9 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Acceptance Solutions Group, INC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- OH
- 35.8% of this company's filings
Acceptance Solutions Group, INC falling annual filings
Annual filing volume from the CFPB public database
- 2019
- 4
- -33.3% vs 2015
Top States
| State | Complaints |
|---|---|
| OH | 24 |
| TX | 24 |
| MO | 11 |
| WI | 5 |
| GA | 2 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problems when you are unable to pay | 9 |
| Communication tactics | 8 |
| Can't stop charges to bank account | 7 |
| Charged fees or interest I didn't expect | 5 |
| Charged bank acct wrong day or amt | 4 |
| Took or threatened to take negative or legal action | 4 |
| Threatened to contact someone or share information improperly | 3 |
| Improper contact or sharing of info | 3 |
| Managing the loan or lease | 3 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 3 |
| Charged fees or interest you didn't expect | 2 |
| Can't contact lender | 2 |
| Taking out the loan or lease | 2 |
| False statements or representation | 2 |
| Struggling to pay your loan | 2 |
| Was approved for a loan, but didn't receive the money | 1 |
| Payment to acct not credited | 1 |
| Taking/threatening an illegal action | 1 |
| Applied for loan/did not receive money | 1 |
| Can't stop withdrawals from your bank account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 6 | 83.3% |
| 2016 | 28 | 92.9% |
| 2017 | 21 | 81% |
| 2018 | 8 | 100% |
| 2019 | 4 | 100% |
Source: CFPB Consumer Complaint Database
Acceptance Solutions Group, INC spreads across product buckets
Acceptance Solutions Group, INC's 67 logged complaints stay concentrated: only 6 states show a filing. 61.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2019-07-02.
Acceptance Solutions Group, INC answers 89.6% of complaints inside the CFPB's tracked window and closes 91% with a written explanation. 7.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Problems when you are unable to pay."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Acceptance Solutions Group, INC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Acceptance Solutions Group, INC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 67.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 89.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Acceptance Solutions Group, INC (89.6% timely; 7.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix