Acceptance Solutions Group, INC
67 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Acceptance Solutions Group, INC complaint mix by product
- Debt collection 23 34.3% – 9% relief
- Payday loan 20 29.9% – 15% relief
- Consumer Loan 14 20.9% – 0% relief
- Payday loan, 9 13.4% – 0% relief
- Credit reporting, 1 1.5% – 0% relief
How Acceptance Solutions Group, INC's 67 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 23 |
| Payday loan | 20 |
| Consumer Loan | 14 |
| Payday loan, title loan, or personal loan | 9 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| OH | 24 |
| TX | 24 |
| MO | 11 |
| WI | 5 |
| GA | 2 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problems when you are unable to pay | 9 |
| Communication tactics | 8 |
| Can't stop charges to bank account | 7 |
| Charged fees or interest I didn't expect | 5 |
| Charged bank acct wrong day or amt | 4 |
| Took or threatened to take negative or legal action | 4 |
| Threatened to contact someone or share information improperly | 3 |
| Improper contact or sharing of info | 3 |
| Managing the loan or lease | 3 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 3 |
| Charged fees or interest you didn't expect | 2 |
| Can't contact lender | 2 |
| Taking out the loan or lease | 2 |
| False statements or representation | 2 |
| Struggling to pay your loan | 2 |
| Was approved for a loan, but didn't receive the money | 1 |
| Payment to acct not credited | 1 |
| Taking/threatening an illegal action | 1 |
| Applied for loan/did not receive money | 1 |
| Can't stop withdrawals from your bank account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 6 | 83.3% |
| 2016 | 28 | 92.9% |
| 2017 | 21 | 81% |
| 2018 | 8 | 100% |
| 2019 | 4 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Acceptance Solutions Group, INC
Acceptance Solutions Group, INC's 67 logged complaints stay concentrated: only 6 states show a filing on record. 61.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2019-07-02.
Acceptance Solutions Group, INC answers 89.6% of complaints inside the CFPB's tracked window and closes 91% with a written explanation. 7.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Problems when you are unable to pay."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Acceptance Solutions Group, INC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Acceptance Solutions Group, INC have?
67, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Acceptance Solutions Group, INC respond to complaints on time?
89.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Acceptance Solutions Group, INC?
"Problems when you are unable to pay", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.