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Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 2.7K–2.7K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
SMS. Actually 1
SN SERVICING CORPORATION 696
SN SERVICING CORPORATION MUST also have policies and procedures in place ( WHICH OBVIOUSLY THEY DO NOT HAVE IN PLACE ) to ensure that it HONORS ( WHICH IT HASN'T ) EXISTING loan modification agreements ( attached ). 1
Snap Credit, Inc. 2
Snap Mortgage, LLC 1
Snap Recovery, Inc. 31
snapfi, inc. 1
sneak in a sentence on the statement 2
snow and ice will get into all the holes and pits and will freeze and break up the asphalt 1
Snow and Sauerteig LLP 39
snw investments 1
so 6
so 10 days is out of alignment in banking for company to accept funds ( via machine confirmation ) 1
so 4 months total. From XXXX until XX/XX/XXXX 1
so a banker can call the fraud line 1
so a banker could upload it into their secured system to review the documents and successfully lift the restriction to release the funds. At this point I had not received any form of written or oral communication from Chase regarding this important matter that involved fraudulent concerns according to the financial institution. 1
so according to the CFPB 's proposed stipulated final judgement and order 2
so accounts SHALL be deleted.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,SC,29340,,Consent provided,Web,2022-05-20,Closed with explanation,Yes,N/A,5581479 1
so accounts SHALL be deleted.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
so across the day 1
so after 10 days I emailed XXXX XXXX ask if there was any progress on my case ( XXXX ). XXXX called me later that day and informed me that PNCs solution was to contact XXXX XXXX and ask them to return {$200.00} of the {$400.00} that was received by XXXX XXXX. XXXX XXXX understandably said no. So 1
so after my calls 1
so after that conversation 1
so again 2
so again I assumed that it was okay. I contacted my home insurance company 1
so AIM KNEW I WAS IN THE PROCESS OF REFINANCING* Issues : 1. Despite my cancellation of the auto payment ( for which I have a receipt ) 1
so all 9 months of stress are resolved and my money is returned promptly. 1
so all my hard work toward saving this summer is down the drain. My payment is more than my mortgage 1
SO all of it is on them. I also want the Van that has been MORE than paid for 1
so all they have to do is post them to our accounts. 1
so America First has my money 1
so AMEX should not have declined this charge.,,AMERICAN EXPRESS COMPANY,TX,77477,Older American,Consent provided,Web,2024-01-09,Closed with monetary relief,Yes,N/A,8135989 1
so an artificial date such as is in this seems to be prohibited.,,Portfolio Recovery Associates 1
so an artificial date such as is in this seems to be prohibited.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NV,89104,,Consent provided,Web,2020-12-31,Closed with explanation,Yes,N/A,4040503 1
so an inquiry from them would have been legitimate ; however 1
so angry and frustrated that I didnt want to cause a scene. XXXX did however expedite my new debit card and assured me it would arrive on XX/XX/XXXX. It didnt. 1
so arrogant 1
so as a responsible Credit user I called to check on what was going on. 1
so as a result I got hard inquires on my report that I never authorized 1
so as a result of me protecting my credit and making large payments to reduce the 95 % utilization from Sears reducing my credit line Sears now penalized me again for doing the right thing and CLOSE my account with no valid reason as I have made multiple payments each month and got my utilization back down to 4 % from the 95 % and by closing my account 1
so as of XX/XX/XXXX all collections from XXXX accounts totaling {$1700.00} 1
so as to avoid interest. My payment should have been applied to the balance expiring first 1
so as to go on with that friend of mine for the goods to be received by her 1
so as to keep my expenses low and allow for payment on this loan ( which is the largest expense that I have ). 1
so as to not consider the daily consequences that this imposes on their customers ( i.e. 1
so as to prove inaccurate standards for credit card interest calculation. I can and will supply all statements from 2017 to present 1
so as to verify my identity. 1
so at this time I do believe that fraud is being committed and that if this information cant be provided as requested in the next 15 days for I have already contacted financial credit network several times 1
So at this time if this does not resolve the issues then as of XX/XX/XXXX I AM filing suit in XXXX XXXX 2
So Bank of America made it very clear IF YOU DO NOT GO TO A BRANCH 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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