Total complaints
1
Filed since With
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows so again I assumed that it was okay. I contacted my home insurance company's complaint history from CFPB public records. 1 consumers have filed complaints since With. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since With
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How so again I assumed that it was okay. I contacted my home insurance company's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received mail to our address that stated that because there was a discrepancy between the name listed on the mortgage ( her name ) and the name on the home owner 's insurance policy ( her name ) | 1 |
| State | Complaints |
|---|---|
| who stated that they were not able to add my deceased partner 's name back on the home insurance policy | 1 |
| Issue | Complaints |
|---|---|
| which is a problem because you have to have this in order to have a mortgage. They wouldn't provide me with any information about the mortgage on my house when I called other than I needed to apply to become a successor in interest. They stated that my options were to refinance | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
so again I assumed that it was okay. I contacted my home insurance company has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to With, and the most recent logged activity is Within the, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, so again I assumed that it was okay. I contacted my home insurance company reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received mail to our address that stated that because there was a discrepancy between the name listed on the mortgage ( her name ) and the name on the home owner 's insurance policy ( her name )", and the single most common underlying issue is "which is a problem because you have to have this in order to have a mortgage. They wouldn't provide me with any information about the mortgage on my house when I called other than I needed to apply to become a successor in interest. They stated that my options were to refinance".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so again I assumed that it was okay. I contacted my home insurance company: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
so again I assumed that it was okay. I contacted my home insurance company has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
so again I assumed that it was okay. I contacted my home insurance company has a 0% timely response rate to CFPB complaints.
The most common issue reported against so again I assumed that it was okay. I contacted my home insurance company is "which is a problem because you have to have this in order to have a mortgage. They wouldn't provide me with any information about the mortgage on my house when I called other than I needed to apply to become a successor in interest. They stated that my options were to refinance" in the "I received mail to our address that stated that because there was a discrepancy between the name listed on the mortgage ( her name ) and the name on the home owner 's insurance policy ( her name )" product category.
Read our methodology — how this data is sourced, computed, and verified.