Total complaints
1
Filed since I di
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows so after 10 days I emailed XXXX XXXX ask if there was any progress on my case ( XXXX ). XXXX called me later that day and informed me that PNCs solution was to contact XXXX XXXX and ask them to return {$200.00} of the {$400.00} that was received by XXXX XXXX. XXXX XXXX understandably said no. So's complaint history from CFPB public records. 1 consumers have filed complaints since I di. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I di
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How so after 10 days I emailed XXXX XXXX ask if there was any progress on my case ( XXXX ). XXXX called me later that day and informed me that PNCs solution was to contact XXXX XXXX and ask them to return {$200.00} of the {$400.00} that was received by XXXX XXXX. XXXX XXXX understandably said no. So's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| after the {$400.00} was taken from my checking account and sent to XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| XXXX told me that there is nothing else to be done. I explained that PNC does not have the authority to spend my money without my authorization and their error resulted in PNC stealing {$200.00} from me. I let her know that simply dropping the case and saying nothing else can be done is simply not acceptable. XXXX explained the on the day before the transaction occurred | 1 |
| Issue | Complaints |
|---|---|
| Case XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
so after 10 days I emailed XXXX XXXX ask if there was any progress on my case ( XXXX ). XXXX called me later that day and informed me that PNCs solution was to contact XXXX XXXX and ask them to return {$200.00} of the {$400.00} that was received by XXXX XXXX. XXXX XXXX understandably said no. So has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I di, and the most recent logged activity is I did as t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, so after 10 days I emailed XXXX XXXX ask if there was any progress on my case ( XXXX ). XXXX called me later that day and informed me that PNCs solution was to contact XXXX XXXX and ask them to return {$200.00} of the {$400.00} that was received by XXXX XXXX. XXXX XXXX understandably said no. So reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after the {$400.00} was taken from my checking account and sent to XXXX XXXX", and the single most common underlying issue is "Case XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so after 10 days I emailed XXXX XXXX ask if there was any progress on my case ( XXXX ). XXXX called me later that day and informed me that PNCs solution was to contact XXXX XXXX and ask them to return {$200.00} of the {$400.00} that was received by XXXX XXXX. XXXX XXXX understandably said no. So: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
so after 10 days I emailed XXXX XXXX ask if there was any progress on my case ( XXXX ). XXXX called me later that day and informed me that PNCs solution was to contact XXXX XXXX and ask them to return {$200.00} of the {$400.00} that was received by XXXX XXXX. XXXX XXXX understandably said no. So has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
so after 10 days I emailed XXXX XXXX ask if there was any progress on my case ( XXXX ). XXXX called me later that day and informed me that PNCs solution was to contact XXXX XXXX and ask them to return {$200.00} of the {$400.00} that was received by XXXX XXXX. XXXX XXXX understandably said no. So has a 0% timely response rate to CFPB complaints.
The most common issue reported against so after 10 days I emailed XXXX XXXX ask if there was any progress on my case ( XXXX ). XXXX called me later that day and informed me that PNCs solution was to contact XXXX XXXX and ask them to return {$200.00} of the {$400.00} that was received by XXXX XXXX. XXXX XXXX understandably said no. So is "Case XXXX" in the "after the {$400.00} was taken from my checking account and sent to XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.