2026 data Public-data reference. official source

so again

2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2 consumer complaints filed with the CFPB

This profile shows so again's complaint history from CFPB public records. 2 consumers have filed complaints since Last. The company has a 0% timely response rate and has provided relief in 0% of cases.

2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
Last
Since

Total complaints

2

Filed since Last

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

so again complaint mix by product

Total complaints: 2

so again complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). called Aidvantage: 1 complaints (50.0%), resolution 0.0% called Aidvantage 50.0% I must: 1 complaints (50.0%), resolution 0.0% I must 50.0%
  • called Aidvantage 1 50.0% 0% relief
  • I must 1 50.0% 0% relief

How so again's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
called Aidvantage for status 1
I must also add that I have had numerous setbacks since in school 1

Top States

State Complaints
where did my money go? After several detailed questions asking the agent to point me to where I could see this money being reallocated to and/or documentation of where it was allocated 1
I do not understand the constant predatory harassment 1

Top Issues

Issue Complaints
I was unsuccessful in obtaining the exact source of my refund. I was provided very unsettling information that had multiple holes '' and still I don't know where my overpayment went or when it will be refunded. I was told my refund was denied on XX/XX/XXXX yet I spoke to 2 other custom agents after this time and neither of them provided me that update. I asked for a copy of the decision to deny my request 1
plus my health has been failing and I have been unable to work and have been amassing growing medical debt for which I can only make minimum payments to cover 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About so again

so again has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Last, and the most recent logged activity is XX/XX/year, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, so again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "called Aidvantage for status", and the single most common underlying issue is "I was unsuccessful in obtaining the exact source of my refund. I was provided very unsettling information that had multiple holes '' and still I don't know where my overpayment went or when it will be refunded. I was told my refund was denied on XX/XX/XXXX yet I spoke to 2 other custom agents after this time and neither of them provided me that update. I asked for a copy of the decision to deny my request".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does so again have?

so again has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.

Does so again respond to complaints on time?

so again has a 0% timely response rate to CFPB complaints.

What is the most common complaint about so again?

The most common issue reported against so again is "I was unsuccessful in obtaining the exact source of my refund. I was provided very unsettling information that had multiple holes '' and still I don't know where my overpayment went or when it will be refunded. I was told my refund was denied on XX/XX/XXXX yet I spoke to 2 other custom agents after this time and neither of them provided me that update. I asked for a copy of the decision to deny my request" in the "called Aidvantage for status" product category.

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