Total complaints
1
Filed since Each
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows so as to not consider the daily consequences that this imposes on their customers ( i.e.'s complaint history from CFPB public records. 1 consumers have filed complaints since Each. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Each
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How so as to not consider the daily consequences that this imposes on their customers ( i.e.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I am given the run-around and receive further excuses as to why they have failed to provide the title to the vehicle to the XXXX XXXX XXXX Collector 's Office | 1 |
| State | Complaints |
|---|---|
| having to coordinate and pay for alternative transportation to get to and from work/medical appointments/etc. | 1 |
| Issue | Complaints |
|---|---|
| I was informed that they don't have a copy of the title because they are switching title vendors and one of the title vendors has it but hasn't scanned it in yet. '' Volkswagen Credit could not tell me when they would have access to the title | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
so as to not consider the daily consequences that this imposes on their customers ( i.e. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Each, and the most recent logged activity is Each time , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, so as to not consider the daily consequences that this imposes on their customers ( i.e. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am given the run-around and receive further excuses as to why they have failed to provide the title to the vehicle to the XXXX XXXX XXXX Collector 's Office", and the single most common underlying issue is "I was informed that they don't have a copy of the title because they are switching title vendors and one of the title vendors has it but hasn't scanned it in yet. '' Volkswagen Credit could not tell me when they would have access to the title".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so as to not consider the daily consequences that this imposes on their customers ( i.e.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
so as to not consider the daily consequences that this imposes on their customers ( i.e. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
so as to not consider the daily consequences that this imposes on their customers ( i.e. has a 0% timely response rate to CFPB complaints.
The most common issue reported against so as to not consider the daily consequences that this imposes on their customers ( i.e. is "I was informed that they don't have a copy of the title because they are switching title vendors and one of the title vendors has it but hasn't scanned it in yet. '' Volkswagen Credit could not tell me when they would have access to the title" in the "I am given the run-around and receive further excuses as to why they have failed to provide the title to the vehicle to the XXXX XXXX XXXX Collector 's Office" product category.
Read our methodology — how this data is sourced, computed, and verified.