2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

PlainComplaint home → About this data

5.5K companies starting with "S"

Showing 2.7K–2.8K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
So basically 3
so basically I have no credit even though I have no merchandise 1
so basically that money remains in a limbo 2
so basically this bank has employees trying to disregard people who need help 1
so be it 85
so be it nunc pro tunc. 5
so be it nunc pro tunc. zx 1
so be it. 3
so be it. In accordance to 16 CFR 433.2 1
so be it.,,EQUIFAX 1
so be it.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AL,359XX,Servicemember,Consent provided,Web,2022-11-15,Closed with non-monetary relief,Yes,N/A,6206462 1
so be it.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
so because I needed my checking account information ( within my Citi account ) to close it 1
So beneficiary still has not received the funds? Beneficiary bank confirmed that it credited their account. please advise. 1
so by Friday-Monday 1
so by the time of locking in my loan it was XXXX in XXXX and later changed the agreement at XXXX after I had gone to sleep. XXXX told me multiple times I would have nothing to worry about and my terms would be met. I was later issued a new closing loan with a 7.75 % interest rate on XX/XX/XXXX resulting in a back and forth trying to get my original rate. On XX/XX/XXXX a new closing loan was issued with a 7.375 % interest rate but I compared it to the original closing loan I was given on XX/XX/XXXX and it showed a new {$5400.00} charge of loan amount points. Along with this charge 1
so called established. Very poor communication and management. They have since 1
so called today 1
so cant get groceries and nothing is open on Monday because its a holiday. He stated I do n't know what to tell you 1
so Chase should have quickly understood that the Delivery '' charge was the difference between the two 1
so check # XXXX was sent ( for {$140.00} ) to resolve this balance. However 1
so Citi 's crude incompetence will probably cost me several XXXX dollars.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
so clearly 1
so clearly the system sees my direct deposits and recognizes them 1
so clearly this pricing increase 1
so confused 1
so consider this part one of my complaint. 1
so correspondence was via emails. I attempted to solve all of these issues via emails with my customer care representative at BOA.BOA made far too many errors for this to be unintentional. I have a general distrust of BOA now. I have left out some details to shorten complaint. I have most documents sent from BOA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
so credit should have been issued. 1
so currently we are unable to check for XX/XX/XXXX. 2
so did an employee apply a code-word out of spite? ). 1
so did every other bank 1
so dont lie to me about your banks discriminatory practices ( This was an unrelated situation that occurred before we dated and after I was already banking & is not part of my complaint ). She huffed and then turned around as I continued to walk to the desk with a banker named XXXX. I do not know his last name. At his desk 1
so due to my own assumptions 1
so either XXXX or Experian are lying 1
so eliminating a property and eliminating any debt due to the non-recourse clause all lenders are under providing Dept of VA loans. 1
so enacted is my rights versus your privilege to report versus me. Officially 2
so expecting me to file a claim withing a 120-day window just isnt feasible. My couch wasnt even originally due until XX/XX/XXXX which was well out of the 120-day window. So 1
so experian did that all by themselves 1
so explain to me why your employees allowed a teen checking account to be opened for each of my XXXX daughters ( accounts ending in XXXX and____ ). Their correct dates of birth are listed on these forms so given that these accounts were apparently opened on XX/XX/XXXX 1
so extra help besides that. 1
so failure to remove this inaccurate data will result in a CFPB complaint. I am demanding a full reinvestigation with supporting documentation. 2
so far 1
so far I have had to cancel scheduled contractors due to nonpayment from SLS 's Loss Draft Department due to me. This has created a significant monetary damages and will continue to impact my livelihood. SLS has refused to have any explanation behind their decisions to not pay. And 1
so far it is still not resolved. 1
so far this is a bad TransUnion experience that only gets worse from here. 1
so far. Any suggestions? XXXX go ahead & email me. Nothing to hide here.,Company believes it acted appropriately as authorized by contract or law,COAST PROFESSIONAL 1
so figured that was how we accrued that interest. On our XX/XX/XXXX statement 1
so Flex Plans XXXX and XXXX are not included in my statement 1
so for the last week I was under the impression that it was already being sent out. I told him that I was eligible based on the findings and that these loans are predatory loans and said that Navient just needs to discharge my loans and give me a full refund. He then said that he would place the code on my account today and I said I'd check back in a few days on the XXXX. I don't trust that XXXX put the code on my account based on all my other experiences with Navient. 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

Related

Browse all → | Rankings →