2026 data Public-data reference. official source

Companies: M

Companies starting with M that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

3.0K companies starting with "M"

Showing 2.1K–2.1K of 3.0K

Company Complaints
my account was closed. 2
my account was closed. They said there was nothing that they could do. 1
my account was completely drained 1
my account was complying with the 30 % minimum requirement. 1
my account was considered closed 1
my account was fine 1
my account was hacked for a second time in XXXX 1
my account was in good standing 1
my account was inexplicably restricted permanently. 1
my account was locked/disabled. I then got the security code 1
my account was restricted 2
my account was still in service and since I was closing the account in XXXX 1
my account was still reported as late to the credit bureaus 3
my account was suspended. I was paying Cashapp back consistently for their borrowing system. I actually owe them money 1
my account will be charged-off. This is absolutely NOT what was advised to me. I do not deserve to be consistently lied to be this company and negatively impacting me financially. 1
my account will be paid off balance-by-balance in interest rate order 1
my account will continue to pay bills as long as there is positive balance 1
my account with Fidelity is new 1
my account with them will close 1
my account would be credited for the shipment. I received no future communications from XXXX XXXX and assumed this issue was resolved. 1
my account would not have been overdrawn. The fraudulent charges could have also been caught after the first episode. They also never even contacted me to inform me of the status of my claims. In trying to resolve these issues over many 1
my account would only reflect {$480.00} due plus XXXX interest of {$240.00}. ALL other payments have either been deferred or made since I lost my job in XXXX 1
my account would remain closed unless I wished to reapply. 1
my account would then be sent to collections with legal action to follow since they verified my place of employment earlier that day. I asked him what that meant and he said my wages could/would be garnished. But they didnt call to verify if I worked there 1
my accounts are always paid on time ; even when I have called to dispute a charge or service 1
my accounts are linked MUTIPLE times in wallet. But 1
my accounts were locked online and I could not get through. The message stated for me to call HDFS in which I did immediately only to stay on hold for over an hour before being disconnected. I attempted again on XX/XX/XXXX with the same result. On XX/XX/XXXX I called and spoke with XXXX who kept refusing to speak to me about any other account other than the one farthest behind ( acct # : ). Every time I told her I didnt have any new information to tell her 1
my accounts were locked or restricted 1
my accounts were placed on some kind of administrative forbearance ( and this has happened in previous years 1
my ACH payment to USAA auto insurance was rejected. I received no notice of Non-Sufficient Funds ( NSF ) 1
my actions were to prevent further problem. This problem is a direct result of PNCs inaction 1
my actual property taxes since XXXX to this year have been about $ XXXX 1
my address 4
my address and information remain the same 1
my address in my account is listed correctly 1
my age 1
my agent has also emailed the correct insurance documents XXXX times. I am stuck in a loop where I have the wrong insurance company paid and a mortgage servicer who will not respond to me to fix it. A SCARY proposition during hurricane season in Florida.,Company believes it acted appropriately as authorized by contract or law,Shellpoint Partners 1
my agent would notify me when she needed them. After I would send them to her 1
my air conditioning unit had failed 2
my annual income is {$42000.00} gross. I do not earn overtime 1
my application for HAMP was declined by BSI Financial Services on XXXX XXXX 1
my application for the mortgage assistance has been in the process since XXXX XXXX. This whole process is very frustrating and stressful to be in this situation. I explained to them my situation over and over again 1
my application was denied without any further attempt from legal '' to seek documentation to approve the loan. The basis of the denial was lack of proof that I am the sole owner and able to enter into agreement of refinancing the loan 1
my application was turned down. PHH wants to keep the application fee. 1
My appointment is here. I have to go. '' So 1
my approved IDR from studentaid.gov from XX/XX/2022. 1
my APR will be going up 8 %. 1
my attempts to dispute the inaccuracies via their own Dispute mail-in form 1
my attempts to set up a payment plan were met with persistent silence. No one from Glasser and Glasser returned my calls 1
my attempts to speak with the correct department have resulted in circular phone calls that lead nowhere. 1

About this letter-indexed view

This page lists every company beginning with the letter M that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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