2026 data Public-data reference. official source

Companies: M

Companies starting with M that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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3.0K companies starting with "M"

Showing 2.1K–2.1K of 3.0K

Sort by: Name Most Complaints Timely Response
Company Complaints
my attempts were timely 2
my attempts were unsuccessful. 1
my attorney 's office emailed the following : XXXX XXXX 1
my attorney and I have attempted to contact Javitch Block numerous times via phone calls 1
my attorney and I have attempted to contact XXXX XXXX numerous times via phone calls 1
my attorney fees the list goes on and on ...,,EQUIFAX 1
my attorney told me that he recently needed a pay-off figure from XXXX 's bank 1
my aunt is happy to pay when the debt is correctly reassigned into her name. 3
my Auto Insurance has increased 1
my auto loan 1
my auto loan application was denied because the lender could not access my credit report. This has caused significant complications with the dealership 1
my auto score as of XX/XX/XXXX 1
my automobile insurance declaration page 1
my available balance dropped to as low as {$100.00} 1
my available balance was {$420.00} ( rounded. ) So 1
my available balance was {$87.00} ( {$27.00} + {$60.00} ). 1
my Average Age of Accounts would be lowered to a point that I would be penalized and have points deducted from my score. The rep agreed to send replacement cards without new numbers since the replacements would have new CVVs. She was going to have the cards overnighted. However 1
my back door was boarded up and damaged 1
my balance and when my minimal payment was due. 1
my balance due was {$0.00}. 1
my balance had not changed from immediately after I made the payment to XXXX to today 1
my balance has continued to grow 1
my balance has not changed in over a year. 1
my balance increased from approximately $ XXXX {$5000.00} in XXXX to approximately {$6400.00} in XXXX 1
MY BALANCE IS ABOUT {$49000.00} + 1
my balance is presumably accruing interest and reportable to the credit bureaus XXXX XXXX XXXX 1
my balance should be reduced by XXXX to reflect the improper interest charges.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,DC,20018,,Consent provided,Web,2025-08-06,Closed with explanation,Yes,N/A,14558608 1
my balance should only be {$4000.00} ( {$1000.00} withheld from my original deposit on XX/XX/23 and the {$3000.00} which I had just deposited on XX/XX/23 ) and not {$7000.00}. She said there was nothing she could do about that as this is what my account stated. I asked to but was told that my account reflected the balance and there was nothing to be done. I gave up speaking to anyone and knew that the bank will finally correct the error. The extra {$3000.00} remained in my account for the rest of the month 1
my balance was not due for more than a month after the reimbursement was requested. Just thought I'd bring that subject up 1
my balance was under the minimum requirement of $ XXXX 1
my balance was {$44.00} 1
my balance would continue to increase indefinitely. 1
my bank 1
my bank account name 1
my bank account number has been the same for 24 years 9. When I contacted my bank 1
my bank account shows a negative balance. 1
my bank accounts and my Paypal account allowing me to continue with similar transaction for years. 1
My bank and I thought this person recieved. This disaster has caused me a financial loss 1
my bank and my credit card company 1
my bank check numbers are mentioned twice. Since this is my checking account 1
my bank closed my account and placed my funds 1
my bank froze my bank account for 2 weeks. I have had late payment after late payment for other bills because Comenity Bank basically stole money from me and wont give it back 1
my bank made another payment to Brdigecrest that cleared on XX/XX/XXXX. This payment was done the exact same way as all my other payments 1
my Bank of America debit card 1
my bank stated that the matter was out of their hands. Even though XXXX admitted in XXXX that my bank should process the refund 1
my bank statements show that Ocwen has pulled the payment amount from my checking account ( where is the money going? ). My mortgage is approximately $ XXXX/month 1
my bank XXXX asked me to file a complaint with you to get to the bottom of this problem.,,JPMORGAN CHASE & CO.,MI,49423,,Consent provided,Web,2022-06-15,Closed with non-monetary relief,Yes,N/A,5669360 1
my banker told me that he doesnt know how to get my name from being associated with this mans name because if I reach out to the XXXX department they will tell me that I am an not on the XXXX XXXXist. The problem lies with these banks software that is XXXX and lazily matches my name with this persons name. Also 1
my banks sharing of my information did not serve any legitimate purpose authorized by the FCRA. I had not applied for new credit 1
My belief that they could not forelose 1

About this letter-indexed view

This page lists every company beginning with the letter M that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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