2026 data Public-data reference. official source

Companies: M

Companies starting with M that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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3.0K companies starting with "M"

Showing 2.0K–2.0K of 3.0K

Sort by: Name Most Complaints Timely Response
Company Complaints
my 1st payment was paid XX/XX/2021. Never have I ever paid Homeowners Insurance through my Mortgage Escrow Account 1
my 3-credit scores dropped by XXXX points. 1
my ability to gain vital financing for my business 1
My ability to maintain a credit score is restored. I have attached documentation where available to support my request.,,EQUIFAX 1
my ability to make a good decision and then my judgement was biased. There is a sales contract and a purchase agreement where XXXX XXXX was assigned and we agreed on that. Mr. XXXX is mistaken when he said I had a fair treatment while XXXX took advantage of the situation by knowing about a better lender 1
my ability to obtain new credit has been severely limited 3
my ability to qualify for a vehicle 1
my ability to secure housing 3
my ability to send crypto has been restricted 1
my access was limited 1
my account didn't exist '' and they couldn't track it using my name or my SSN for some obscure reason. I then started getting emails warning me of my overdue balance and was able to pay it online through that email. Again 1
my account didn't exist '' and they couldn't track it using my name or my XXXX for some obscure reason. I then started getting emails warning me of my overdue balance and was able to pay it online through that email. Again 1
my account balance had not yet updated 1
my account balance was {$6100.00}. Citi notified me via email that my remaining balance would be returned to me via check within approximately 30 days. 1
my account had already incurred late payment entries. 4
my account had also been reported to credit agencies as delinquent and my credit score started to decrease. 1
my account had an overdraft of XXXX so 1
my account has ALWAYS shown through the online system that I am in an active forbearance. 1
my account has been closed and sent to collections. 1
my account has been deducted 1
my account has NOT been updated. This costs me the daily interest accruing on the mortgage. It is very wrong for a bank to treat its customers this way. I do not blame the branch employees 1
my account has remained open but with limited access 1
my account history 1
my account history does not clearly reflect any granted forbearances or accommodations. 1
my account history would show a Returned Check Item Unpaid or Deposit Adjustment Reversal of Deposit 1
my account incurred fees which were never waived as promised. The deferred fees were transferred with my account when it was sold to Nationstar Mortgage and now total approximately {$1400.00}. XX/XX/XXXX 1
my account is also inexplicably marked as delinquent for the month of XXXX despite my full 1
my account is now changed back to me in Kansas. 1
my account is still due {$990.00} from ADP/WISELY. These figures are based on the lists which I received from Wisely. There is quite a big discrepancy and I do not believe charges to my account can be both fraudulent and not fraudulent with the exact same domain name and phone number. As ADP/Wisely advertise 24/7 cyber security protection on customers accounts and coverage of unauthorized 1
my account is still locked 1
my account is still restricted 1
my account is still restricted. 1
my account is suspended. 1
my account must be closed. He claimed this was due to a government order 1
my account now says it will be reviewed by XX/XX/XXXX. 1
my account number 1
my account number had changed as well as my expiration date. 1
my account reflects the additional funds in the following month instead.,,SUMMIT FUNDING 1
my account remains debited 1
my account remains frozen 1
my account settings reverted back to giving the bank discretion whether to pay a charge when sufficient funds were not available ''. I never asked them to change the settings to pay transactions that would result in an overdraft charge. In 18 of the 31 transactions 1
my account should be current 1
my account STILL reflects the incorrect interest charges AND I was reported as being 30 days past due AGAIN through no fault of my own. Once I was made aware that BBT had DROPPED THE BALL ONCE AGAIN 1
my account summary page on their web page shows I am past due. I have made all my payments to date and the other payments I made did not go into the suspense account except the {$1600.00} payment. I have received every excuse of why it is in the suspense account. This was not a partial payment 1
my account was assessed a late fee since no XXXX payment had been reported on my account. 1
my account was closed 1
my account was closed 30 days after my first forbearance 2
my account was closed and I would receive the cashier 's check for the remaining fund in my account. ( PS. I was in person at the branch and did see the banker talk to them over the phone ). 1
my account was closed and my funds became inaccessible.,,Chime Financial Inc,NC,28379,,Consent provided,Web,2025-12-23,Closed with explanation,Yes,N/A,18235683 1
my account was closed without efficient notification. Whats worse 1

About this letter-indexed view

This page lists every company beginning with the letter M that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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