Total complaints
1
Filed since Five
2026 data Public-data reference. official source
my account was still in service and since I was closing the account in XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows my account was still in service and since I was closing the account in XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Five. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Five
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
my account was still in service and since I was closing the account in XXXX complaint mix by product
- on XX/XX/2018 1 100.0% – 0% relief
How my account was still in service and since I was closing the account in XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| on XX/XX/2018 I received a letter in the mail from a collections agency | 1 |
Top States
| State | Complaints |
|---|---|
| I told XXXX that it was a mistake and given my account was winding down that I would pay that {$78.00} | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX on behalf of XXXX. They said I owed {$180.00} and that they were a debt collector. My XXXX account was not even 30 days past due. In early XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About my account was still in service and since I was closing the account in XXXX
my account was still in service and since I was closing the account in XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Five, and the most recent logged activity is Five days , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, my account was still in service and since I was closing the account in XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on XX/XX/2018 I received a letter in the mail from a collections agency", and the single most common underlying issue is "XXXX on behalf of XXXX. They said I owed {$180.00} and that they were a debt collector. My XXXX account was not even 30 days past due. In early XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my account was still in service and since I was closing the account in XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does my account was still in service and since I was closing the account in XXXX have?
my account was still in service and since I was closing the account in XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does my account was still in service and since I was closing the account in XXXX respond to complaints on time?
my account was still in service and since I was closing the account in XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about my account was still in service and since I was closing the account in XXXX?
The most common issue reported against my account was still in service and since I was closing the account in XXXX is "XXXX on behalf of XXXX. They said I owed {$180.00} and that they were a debt collector. My XXXX account was not even 30 days past due. In early XXXX" in the "on XX/XX/2018 I received a letter in the mail from a collections agency" product category.
Read our methodology — how this data is sourced, computed, and verified.
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