Total complaints
1
Filed since Init
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows my application for the mortgage assistance has been in the process since XXXX XXXX. This whole process is very frustrating and stressful to be in this situation. I explained to them my situation over and over again's complaint history from CFPB public records. 1 consumers have filed complaints since Init. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Init
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How my application for the mortgage assistance has been in the process since XXXX XXXX. This whole process is very frustrating and stressful to be in this situation. I explained to them my situation over and over again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| mortgage was with the XXXX XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| and provided proof of my situation from my doctor | 1 |
| Issue | Complaints |
|---|---|
| I called XXXX XXXX XXXX and explained them my situation and asked for assistance. They initiated loan modification process ; eventually application was denied and the loan was sold to SPS. Though I was behind on my loan | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
my application for the mortgage assistance has been in the process since XXXX XXXX. This whole process is very frustrating and stressful to be in this situation. I explained to them my situation over and over again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Init, and the most recent logged activity is Initially, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, my application for the mortgage assistance has been in the process since XXXX XXXX. This whole process is very frustrating and stressful to be in this situation. I explained to them my situation over and over again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "mortgage was with the XXXX XXXX XXXX", and the single most common underlying issue is "I called XXXX XXXX XXXX and explained them my situation and asked for assistance. They initiated loan modification process ; eventually application was denied and the loan was sold to SPS. Though I was behind on my loan".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my application for the mortgage assistance has been in the process since XXXX XXXX. This whole process is very frustrating and stressful to be in this situation. I explained to them my situation over and over again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
my application for the mortgage assistance has been in the process since XXXX XXXX. This whole process is very frustrating and stressful to be in this situation. I explained to them my situation over and over again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
my application for the mortgage assistance has been in the process since XXXX XXXX. This whole process is very frustrating and stressful to be in this situation. I explained to them my situation over and over again has a 0% timely response rate to CFPB complaints.
The most common issue reported against my application for the mortgage assistance has been in the process since XXXX XXXX. This whole process is very frustrating and stressful to be in this situation. I explained to them my situation over and over again is "I called XXXX XXXX XXXX and explained them my situation and asked for assistance. They initiated loan modification process ; eventually application was denied and the loan was sold to SPS. Though I was behind on my loan" in the "mortgage was with the XXXX XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.