2026 data Public-data reference. official source

my account was restricted

2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2 consumer complaints filed with the CFPB

This profile shows my account was restricted's complaint history from CFPB public records. 2 consumers have filed complaints since Back. The company has a 0% timely response rate and has provided relief in 0% of cases.

2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
Back
Since

Total complaints

2

Filed since Back

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

my account was restricted complaint mix by product

Total complaints: 2

my account was restricted complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I contacted: 1 complaints (50.0%), resolution 0.0% I contacted 50.0% I have: 1 complaints (50.0%), resolution 0.0% I have 50.0%
  • I contacted 1 50.0% 0% relief
  • I have 1 50.0% 0% relief

How my account was restricted's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I contacted Capital One to report fraudulent activity on my account. I was informed during this call that an investigation would be initiated 1
I have an appointment at Chase XXXX XXXX XXXX XXXX with banker XXXX XXXX 1

Top States

State Complaints
and I was instructed to visit a Capital One branch for further identity verification. 1
they insisted I need to go to the branch with the POA in person. 1

Top Issues

Issue Complaints
and a replacement card would be issued. I followed up on XX/XX/XXXX 1
spent an hour 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About my account was restricted

my account was restricted has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Back, and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, my account was restricted reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted Capital One to report fraudulent activity on my account. I was informed during this call that an investigation would be initiated", and the single most common underlying issue is "and a replacement card would be issued. I followed up on XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my account was restricted: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does my account was restricted have?

my account was restricted has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.

Does my account was restricted respond to complaints on time?

my account was restricted has a 0% timely response rate to CFPB complaints.

What is the most common complaint about my account was restricted?

The most common issue reported against my account was restricted is "and a replacement card would be issued. I followed up on XX/XX/XXXX" in the "I contacted Capital One to report fraudulent activity on my account. I was informed during this call that an investigation would be initiated" product category.

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