Total complaints
1
Filed since So
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows my account with Fidelity is new's complaint history from CFPB public records. 1 consumers have filed complaints since So. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since So
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How my account with Fidelity is new's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| this is what happened and this is my understanding of the issue we have going on. I made a large purchase at XXXX ( I think on XX/XX/XXXX ) because I had to buy a whole bunch of household things ( like this one cute microwave | 1 |
| State | Complaints |
|---|---|
| Im making a big purchase | 1 |
| Issue | Complaints |
|---|---|
| and a tow hitch so I can finally tow a trailer on road trips | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
my account with Fidelity is new has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So, and the most recent logged activity is So, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, my account with Fidelity is new reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "this is what happened and this is my understanding of the issue we have going on. I made a large purchase at XXXX ( I think on XX/XX/XXXX ) because I had to buy a whole bunch of household things ( like this one cute microwave", and the single most common underlying issue is "and a tow hitch so I can finally tow a trailer on road trips".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my account with Fidelity is new: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
my account with Fidelity is new has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
my account with Fidelity is new has a 0% timely response rate to CFPB complaints.
The most common issue reported against my account with Fidelity is new is "and a tow hitch so I can finally tow a trailer on road trips" in the "this is what happened and this is my understanding of the issue we have going on. I made a large purchase at XXXX ( I think on XX/XX/XXXX ) because I had to buy a whole bunch of household things ( like this one cute microwave" product category.
Read our methodology — how this data is sourced, computed, and verified.