Total complaints
1
Filed since Not
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows my address and information remain the same's complaint history from CFPB public records. 1 consumers have filed complaints since Not . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Not
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How my address and information remain the same's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| extremely unreasonable conduct cease at-once | 1 |
| State | Complaints |
|---|---|
| I am about as predictable and reliable as a customer gets. It appears that UMB/XXXX are engaging in such egregious and harmful behavior only because they aren't being subjected to checks and oversight. Apparently there are no rules and they are taking advantage of that situation to the bank 's benefit!,,UMB FINANCIAL CORPORATION,OK,73034,,Consent provided,Web,2024-10-23,Closed with explanation,Yes,N/A,10552898 | 1 |
| Issue | Complaints |
|---|---|
| as well as the Federal Reserve | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
my address and information remain the same has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Not , and the most recent logged activity is Not only m, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, my address and information remain the same reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "extremely unreasonable conduct cease at-once", and the single most common underlying issue is "as well as the Federal Reserve".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my address and information remain the same: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
my address and information remain the same has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
my address and information remain the same has a 0% timely response rate to CFPB complaints.
The most common issue reported against my address and information remain the same is "as well as the Federal Reserve" in the "extremely unreasonable conduct cease at-once" product category.
Read our methodology — how this data is sourced, computed, and verified.