2026 data Public-data reference. official source

Companies: C

Companies starting with C that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

4.3K companies starting with "C"

Showing 1.5K–1.6K of 4.3K

Company Complaints
Chase has repeatedly failed to recognize me as the legitimate payee because their outdated verification system does not link the number to me. 1
Chase holds significant power over individuals financial well-being 1
Chase induced me to deposit funds under the pretense that my account would remain open 1
Chase is claiming that they sent me a letter to update me on the re-dispute via a paper letter in the mail 1
Chase is telling me the number they have is not XXXX XXXX XXXX has. And they are not willing to contact XXXX XXXX XXXX or bringing the check issuer to the chase branch to verify herself. By the way 1
Chase left me with no way to finalize the re-linking process and no way to redeem my rewards to a preferred account. This felt like a push to move my checking account to Chase 1
Chase lists the date for the XXXX insurance pay off check of {$33000.00} issued on XX/XX/XXXX as the date of the accident XX/XX/XXXX. They also list the gXXXXp insurance payment of {$510.00} issued on XXXX XXXX also as the date of the accident 1
Chase manager was unable to provide me a copy of the signature of the said fraudulent account card on file. She said a signature was not kept as fraudulent account was opened On-Line. She mentioned that the Chase credit card transactions account paid two attorneys XXXX XXXX XXXX in XXXX 1
Chase Mortgage Loan # XXXX 1
Chase never offered a resolution and until the account was closed sometime in XXXX I was not offered any type of payment plan or assist in resolving the error with XXXX 1
Chase paid these unauthorized checks knowing that the actual money to cover them would not be in my account ( as I was using my debit card ) and charged me for their mistakes along with redundant fees. How else would my account be thousands in the negative? 1
Chase reduced my accounts below XXXX. 1
Chase refused to allow the reporting agencies to remove this derogatory information 1
Chase refuses to process my billing error dispute. 1
Chase relied on this unverified claim to assess late fees 1
Chase repeatedly failed to respond 1
Chase representatives failed to disclose that : - My XXXX Rewards points would be forfeited upon account closure - I had a XXXX window to transfer points before forfeiture - Any action was required on my part to preserve my earned rewards XXXX. Lack of Written Notification Chase provided no communication regarding points forfeiture via : - Email notification - Account closure documentation ( only mentioned balance payment requirements ) - Monthly statements ( XX/XX/XXXX statement still showed full points balance ) - XXXX Rewards Points Portal does not indicate points forfeiture as a transaction - XXXX Rewards FAQ does not clearly outline the forfeiture possibility even though there is a direct question of how a cardholder can lose their points 1
Chase representatives refused to provide me with documentation of joint status but claimed that my father upgraded me from an authorized user to a joint user. 1
Chase representatives told me simply because it was a Chip Transaction 1
Chase requested additional information 1
Chase sent me an unsigned 1
Chase should be credit back to my credit the amount. 1
Chase should have a complete and accurate record of the conversation. 1
Chase should have had their number 1
Chase stated that all fraudulent transactions were made by me and charged my credit card again. 1
Chase stated that they would no longer respond to any correspondence regarding this charge. 1
Chase states the amount that is required to complete the XXXX XXXX 1
chase the ex husband and the vehicle 1
Chase to commission an independent appraisal through their local pool of appraisers to establish my claim ; they refused. 1
Chase underwriting 1
Chase United pretty much robbed me and refuses to issue a refund which United fully agreed to refund. Is beyond absurd that the dispute department in Chase United are unprofessional 1
Chase upheld the charge without ever requesting or reviewing the decisive evidence that now resolves all XXXX written confirmation of nondelivery. 1
Chase was asked to withhold {$500.00} from two payments totaling {$2800.00}. 1
Chase was supposed to send me a text message and an email 1
Chase was unable to produce any actual documentation of this happening. According to the bureaus 1
Chase will AUTHORIZE any FRAUDULENT transactions 1
chase will charge me another {$35.00} 1
Chase willfully placed the mortgage on our inherited property in arrears and forced us to file bankruptcy twice for the sole purpose of stopping two improper and unnecessary foreclosure attempts ( one in XX/XX/XXXX 1
Chase would price match 1
Chase would send me a check which I don't get yet. 1
Chase would show I underpaid when it was not. 1
Chase XXXX XXXX ) XXXX XXXX : XXXX 1
CHASED through back roads for miles by men I dont know nor never have met 1
Chases conclusion is unsupported and must be reversed. It is neither reasonable nor transparent to deny a dispute solely based on unverifiable internal records 1
Chases rejection of trial payments despite agreeing to honor the modification 1
Chases XX/XX/XXXX response shows the actual balances they claim are owed as : {$6000.00} ( XXXX ) {$6100.00} ( XXXX ) {$18000.00} ( XXXX ) These amounts do not match what is currently being reported by the credit bureaus ( e.g. 1
CHASTINISENGLY FORCED TO LEAVE THE APARTMENT FOR WHAT WAS MADE CLEAR WOULD BE AN UNDETEREMINED TIME PERIOD 1
chat logs. 2
chat to fix the county 1
Chattanooga Neighborhood Enterprise, Inc. 3

About this letter-indexed view

This page lists every company beginning with the letter C that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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