Total complaints
1
Filed since Thir
2026 data Public-data reference. official source
Chase relied on this unverified claim to assess late fees
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Chase relied on this unverified claim to assess late fees's complaint history from CFPB public records. 1 consumers have filed complaints since Thir. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Thir
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Chase relied on this unverified claim to assess late fees complaint mix by product
- Chase has 1 100.0% – 0% relief
How Chase relied on this unverified claim to assess late fees's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Chase has asserted that a {$140.00} payment failed due to insufficient funds yet I had sufficient funds available in my account. This claim is false. My bank records show no returned payment | 1 |
Top States
| State | Complaints |
|---|---|
| interest | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| no ACH rejection | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Chase relied on this unverified claim to assess late fees
Chase relied on this unverified claim to assess late fees has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thir, and the most recent logged activity is Third, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Chase relied on this unverified claim to assess late fees reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Chase has asserted that a {$140.00} payment failed due to insufficient funds yet I had sufficient funds available in my account. This claim is false. My bank records show no returned payment", and the single most common underlying issue is "no ACH rejection".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Chase relied on this unverified claim to assess late fees: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Chase relied on this unverified claim to assess late fees have?
Chase relied on this unverified claim to assess late fees has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Chase relied on this unverified claim to assess late fees respond to complaints on time?
Chase relied on this unverified claim to assess late fees has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Chase relied on this unverified claim to assess late fees?
The most common issue reported against Chase relied on this unverified claim to assess late fees is "no ACH rejection" in the "Chase has asserted that a {$140.00} payment failed due to insufficient funds yet I had sufficient funds available in my account. This claim is false. My bank records show no returned payment" product category.
Read our methodology — how this data is sourced, computed, and verified.
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