2026 data Public-data reference. official source

Companies: C

Companies starting with C that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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4.3K companies starting with "C"

Showing 1.5K–1.5K of 4.3K

Sort by: Name Most Complaints Timely Response
Company Complaints
chase bank 1
Chase Bank closed the fraud claim in favor of the merchants. I have provided additional documentation such as police report and affidavit of debit card fraud to support my position that these transactions were not authorized by myself and that fraud took place.,,JPMORGAN CHASE & CO.,VA,22031,,Consent provided,Web,2025-06-12,Closed with explanation,Yes,N/A,14035295 1
Chase bank denied the claim 1
Chase Bank did not perform its due diligence investigating this matter 1
Chase Bank has refused to release the funds to the banker 's account. Both Banker and Issuer have gone in-person and called Chase Bank on several occasions to inquire about the funds and were both given inaccurate and conflicting information resulting in a runaround. Furthermore 1
Chase Bank insisted on the need for a second opinion 1
Chase bank intervened and blocked the transaction 1
Chase bank is engaging in deceptive marketing practices and false advertisement 1
Chase Bank is knowingly providing credit applicants with false information about the status of their applications which is then leading Chase to violate the Equal Credit Opportunity Act by not responding to their credit applications within the mandated 30 days.,,JPMORGAN CHASE & CO.,IL,60654,,Consent provided,Web,2023-04-06,Closed with explanation,Yes,N/A,6804901 1
Chase Bank maintained its position 1
Chase Bank seized the funds 1
Chase Bank still hasn't resolved it. 1
Chase bank supposed to withdraw money from other bank where the other guy deposited the money and deposit that amount in my checking account 1
CHASE Banks in the XXXX 1
Chase called back and decided to close the case saying there was no sufficient evidence to prove those were fraud transactions. Basically 1
Chase Claim department denied majority of my dispute claims and only refund me back {$1.00} and {$1000.00}. Chase denied the rest of charges with the statement that theyre beyond the 60-days liability rule. I called Chase Claim department multiple times and they still given me the same answer. They told me the 60-days liability rule start counting when the first activity happened in XX/XX/XXXX 1
Chase claimed the mortgage contract itself prevented my re-cast. I read the contract thoroughly and there is no such language. I pointed this out to Chase 1
Chase closed my compromised checking account 1
Chase Companies and Chase Affiliate Companies. 1
Chase confirmed that the money was not refunded 1
Chase conspired with a Co-op Insider to steal my Title under the false pretenses of a real estate transaction. In particular 1
chase contacted me to tell me I owed a balance 1
Chase continued stalling/ignoring me 1
Chase continued to charge purchase interest for several more months. 1
chase continues to dish out my money that I don't have. 1
Chase Credit card dispute team left a voice message so I called them back several times 1
chase debit card reversal wouldn't help 1
Chase decided to just starting me XXXX fees for literally every single transaction instead of putting a hold on my card ( AS I REQUESTED ) so that's when I canceled my card. But then they kept charging me for auto transactions '' ( even though that card number was no longer valid ) and every time they charged me {$34.00}. In the end 1
Chase decided to postpone the closing for the third time and charge full amounts of the debts '' to me on the closing disclosure ; even though I had already agreed to lower amounts with the agencies. Those agreements were done with the aid of the Mortgage XXXX who helped me to call the agencies to reduce the amounts and advised me to hold the payments 1
Chase denied my claim because XXXX sent them a screenshot their reservation system with a note saying guest was charged {$500.00} for broken TV ''. Chase accepted this documentation from XXXX as proof and re-applied the charges to my credit card. 1
Chase denied my claims and provided me with contact information to receive documentation as required by 12 C.F.R. 1005.9 or 1005.10 ( a ). After me as the consumer requested that documentation 1
Chase did not issue me a temporary credit for the charges I reported nor did they open an investigation until several months later. 1
Chase did not pay it 1
Chase does n't notify or disclosure their behaviors of re-categorize a past credit transaction as cash advance '' 1
Chase e-mailed me with two notices. of Insufficient funds ''. I have received those notices in three months. The same day still 1
Chase employees and executive team not being consistent in their security or identification protocols 1
Chase finally approved our loan at XXXX 1
Chase Freedom card 1
Chase had instructed me to just keep the money and keep the rate adjustment for all of the trouble. '' I refused. I explained that they were asking me to commit a federal crime and moral crime. XXXX XXXX is serious and I will not stand for it. To correct the account 1
Chase has claimed they were not responsible for recovering the stolen XXXX funds to XXXX XXXX 1
Chase has demonstrably failed in its duties as a furnisher of information under the Fair Credit Reporting Act ( FCRA ) 3
Chase has disregarded this endorsement by continuing to hold me liable and has not recognized the terms under which the contract was signed. 1
Chase has either failed or refused to complete verification with the issuing bank and continues to hold the funds without justification. 1
Chase has kept and furnished me with monthly statements going back to XX/XX/XXXX 1
Chase has neither returned the check nor provided a sufficient explanation 1
Chase has not done their fiduciary duty. This purchase was defective ; I have verification/documentation that I attempted to get the item back to the seller within the return policy/period and worked with Amazon to resolve this issue as well. I've attempted to cooperate with Chase to resolve this and have been met with challenging and inconsistent customer service to say the least.,,JPMORGAN CHASE & CO.,MN,55429,,Consent provided,Web,2019-09-22,Closed with monetary relief,Yes,N/A,3382311 1
Chase has not provided a clear answer or proof of refund.,,JPMORGAN CHASE & CO.,CA,92614,,Consent provided,Web,2025-07-08,Closed with explanation,Yes,N/A,14535388 1
Chase has redeposited the missing money ( both times ) 1
Chase has refused to provide any feasible restructuring or payment accommodation 1
Chase has refused to refund the money stolen from my account. 1

About this letter-indexed view

This page lists every company beginning with the letter C that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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