2026 data Public-data reference. official source

Chase never offered a resolution and until the account was closed sometime in XXXX I was not offered any type of payment plan or assist in resolving the error with XXXX

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows Chase never offered a resolution and until the account was closed sometime in XXXX I was not offered any type of payment plan or assist in resolving the error with XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Afte
Since

Total complaints

1

Filed since Afte

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Chase never offered a resolution and until the account was closed sometime in XXXX I was not offered any type of payment plan or assist in resolving the error with XXXX complaint mix by product

Total complaints: 1

Chase never offered a resolution and until the account was closed sometime in XXXX I was not offered any type of payment plan or assist in resolving the error with XXXX complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). we couldnt: 1 complaints (100.0%), resolution 0.0% we couldnt 100.0%
  • we couldnt 1 100.0% 0% relief

How Chase never offered a resolution and until the account was closed sometime in XXXX I was not offered any type of payment plan or assist in resolving the error with XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
we couldnt reach an agreement. XXXX claimed I owed over {$1400.00} 1

Top States

State Complaints
resulting in the account closing with a negative balance. 1

Top Issues

Issue Complaints
I had missed two payments 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Chase never offered a resolution and until the account was closed sometime in XXXX I was not offered any type of payment plan or assist in resolving the error with XXXX

Chase never offered a resolution and until the account was closed sometime in XXXX I was not offered any type of payment plan or assist in resolving the error with XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After mult, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Chase never offered a resolution and until the account was closed sometime in XXXX I was not offered any type of payment plan or assist in resolving the error with XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we couldnt reach an agreement. XXXX claimed I owed over {$1400.00}", and the single most common underlying issue is "I had missed two payments".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Chase never offered a resolution and until the account was closed sometime in XXXX I was not offered any type of payment plan or assist in resolving the error with XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Chase never offered a resolution and until the account was closed sometime in XXXX I was not offered any type of payment plan or assist in resolving the error with XXXX have?

Chase never offered a resolution and until the account was closed sometime in XXXX I was not offered any type of payment plan or assist in resolving the error with XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Chase never offered a resolution and until the account was closed sometime in XXXX I was not offered any type of payment plan or assist in resolving the error with XXXX respond to complaints on time?

Chase never offered a resolution and until the account was closed sometime in XXXX I was not offered any type of payment plan or assist in resolving the error with XXXX has a 0% timely response rate to CFPB complaints.

What is the most common complaint about Chase never offered a resolution and until the account was closed sometime in XXXX I was not offered any type of payment plan or assist in resolving the error with XXXX?

The most common issue reported against Chase never offered a resolution and until the account was closed sometime in XXXX I was not offered any type of payment plan or assist in resolving the error with XXXX is "I had missed two payments" in the "we couldnt reach an agreement. XXXX claimed I owed over {$1400.00}" product category.

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