Chase United pretty much robbed me and refuses to issue a refund which United fully agreed to refund. Is beyond absurd that the dispute department in Chase United are unprofessional

What the CFPB Record Shows About Chase United pretty much robbed me and refuses to issue a refund which United fully agreed to refund. Is beyond absurd that the dispute department in Chase United are unprofessional

Chase United pretty much robbed me and refuses to issue a refund which United fully agreed to refund. Is beyond absurd that the dispute department in Chase United are unprofessional has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It w, and the most recent logged activity is It was ver, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Chase United pretty much robbed me and refuses to issue a refund which United fully agreed to refund. Is beyond absurd that the dispute department in Chase United are unprofessional reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "letter attached ) I was sure it will be resolved in few weeks and a refund will be issued. The United representative kept telling me she doesn't understand what's happening with my bank and I should call them. XX/XX/2020 I called to inquire and follow up on the info I submitted as per refund and what's the hold up. A very nasty and condescending person was lecturing me how they issued me two refunds - one on XX/XX/2020", and the single most common underlying issue is "she got rude and hang up on me. I kept calling and go to other people who were incompetent".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Chase United pretty much robbed me and refuses to issue a refund which United fully agreed to refund. Is beyond absurd that the dispute department in Chase United are unprofessional: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.