2026 data Public-data reference. official source

Chase refuses to process my billing error dispute.

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows Chase refuses to process my billing error dispute.'s complaint history from CFPB public records. 1 consumers have filed complaints since CHRO. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
CHRO
Since

Total complaints

1

Filed since CHRO

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Chase refuses to process my billing error dispute. complaint mix by product

Total complaints: 1

Chase refuses to process my billing error dispute. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I did: 1 complaints (100.0%), resolution 0.0% I did 100.0%
  • I did 1 100.0% 0% relief

How Chase refuses to process my billing error dispute.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I did not recognize it as a subscription renewal and reported it to Chase as potential fraud - XX/XX/XXXX : Chase provided provisional fraud credit of {$290.00} ( posted XX/XX/XXXX ) - XX/XX/XXXX : Chase closed my card ending in XXXX and issued new card ending in XXXX - XXXX XXXX : Chase conducted fraud investigation XX/XX/XXXX : - Chase determined the XX/XX/XXXX charge was a legitimate authorized subscription- I paid my account balance to {$0.00} in good faith - XX/XX/XXXX : XXXX attempted to charge the OLD closed card ( XXXX ) for the next subscription month - XX/XX/XXXX : I received email from XXXX stating our recent attempts to charge your XXXX XXXX have failed '' XX/XX/XXXX : - XX/XX/XXXX : Chase reversed XXXX fraud provisional credit by posting a {$290.00} adjustment '' to my account - XX/XX/XXXX : I contacted XXXX to request proof of delivery for the XX/XX/XXXX charge - XX/XX/XXXX : XXXX responded IN WRITING with XXXX critical confirmations : EMAIL XXXX ( XX/XX/XXXX XXXX AM ) : After reviewing your account 1

Top Issues

Issue Complaints
no additional medication has been sent out. '' EMAIL XXXX ( XX/XX/XXXX XXXX PM ) : Upon reviewing your account 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Chase refuses to process my billing error dispute.

Chase refuses to process my billing error dispute. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to CHRO, and the most recent logged activity is CHRONOLOGI, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Chase refuses to process my billing error dispute. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I did not recognize it as a subscription renewal and reported it to Chase as potential fraud - XX/XX/XXXX : Chase provided provisional fraud credit of {$290.00} ( posted XX/XX/XXXX ) - XX/XX/XXXX : Chase closed my card ending in XXXX and issued new card ending in XXXX - XXXX XXXX : Chase conducted fraud investigation XX/XX/XXXX : - Chase determined the XX/XX/XXXX charge was a legitimate authorized subscription- I paid my account balance to {$0.00} in good faith - XX/XX/XXXX : XXXX attempted to charge the OLD closed card ( XXXX ) for the next subscription month - XX/XX/XXXX : I received email from XXXX stating our recent attempts to charge your XXXX XXXX have failed '' XX/XX/XXXX : - XX/XX/XXXX : Chase reversed XXXX fraud provisional credit by posting a {$290.00} adjustment '' to my account - XX/XX/XXXX : I contacted XXXX to request proof of delivery for the XX/XX/XXXX charge - XX/XX/XXXX : XXXX responded IN WRITING with XXXX critical confirmations : EMAIL XXXX ( XX/XX/XXXX XXXX AM ) : After reviewing your account", and the single most common underlying issue is "no additional medication has been sent out. '' EMAIL XXXX ( XX/XX/XXXX XXXX PM ) : Upon reviewing your account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Chase refuses to process my billing error dispute.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Chase refuses to process my billing error dispute. have?

Chase refuses to process my billing error dispute. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Chase refuses to process my billing error dispute. respond to complaints on time?

Chase refuses to process my billing error dispute. has a 0% timely response rate to CFPB complaints.

What is the most common complaint about Chase refuses to process my billing error dispute.?

The most common issue reported against Chase refuses to process my billing error dispute. is "no additional medication has been sent out. '' EMAIL XXXX ( XX/XX/XXXX XXXX PM ) : Upon reviewing your account" in the "I did not recognize it as a subscription renewal and reported it to Chase as potential fraud - XX/XX/XXXX : Chase provided provisional fraud credit of {$290.00} ( posted XX/XX/XXXX ) - XX/XX/XXXX : Chase closed my card ending in XXXX and issued new card ending in XXXX - XXXX XXXX : Chase conducted fraud investigation XX/XX/XXXX : - Chase determined the XX/XX/XXXX charge was a legitimate authorized subscription- I paid my account balance to {$0.00} in good faith - XX/XX/XXXX : XXXX attempted to charge the OLD closed card ( XXXX ) for the next subscription month - XX/XX/XXXX : I received email from XXXX stating our recent attempts to charge your XXXX XXXX have failed '' XX/XX/XXXX : - XX/XX/XXXX : Chase reversed XXXX fraud provisional credit by posting a {$290.00} adjustment '' to my account - XX/XX/XXXX : I contacted XXXX to request proof of delivery for the XX/XX/XXXX charge - XX/XX/XXXX : XXXX responded IN WRITING with XXXX critical confirmations : EMAIL XXXX ( XX/XX/XXXX XXXX AM ) : After reviewing your account" product category.

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