Total complaints
1
Filed since Our
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Chase lists the date for the XXXX insurance pay off check of {$33000.00} issued on XX/XX/XXXX as the date of the accident XX/XX/XXXX. They also list the gXXXXp insurance payment of {$510.00} issued on XXXX XXXX also as the date of the accident's complaint history from CFPB public records. 1 consumers have filed complaints since Our . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Our
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Chase lists the date for the XXXX insurance pay off check of {$33000.00} issued on XX/XX/XXXX as the date of the accident XX/XX/XXXX. They also list the gXXXXp insurance payment of {$510.00} issued on XXXX XXXX also as the date of the accident's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX. This date is important as it is the date Chase used to claim a XXXX and XXXX insurance payments were made! That in itself it very ridiculous but this goes further. I called XXXX XXXX XXXX ( Chase ) to get this straightened out but unfortunately was connected to what can only be described as the office no-mind. This was a phone call from XXXX : I called XXXX ( Chase ) auto finance @ ( XXXX ) XXXX XXXX associate that I talked to was rude | 1 |
| State | Complaints |
|---|---|
| XX/XX/XXXX. Im not an attorney or a XXXX but I remember from my accounting class that substitution of dates is not legal. For example | 1 |
| Issue | Complaints |
|---|---|
| disingenuous and disrespectful. He was acting very suspiciously as if he had stolen the money and was attempting to cover up the crime. I tried to tell him that the XXXX insurance had issued a check for the amount of {$510.00} - check number : XXXX issued on XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Chase lists the date for the XXXX insurance pay off check of {$33000.00} issued on XX/XX/XXXX as the date of the accident XX/XX/XXXX. They also list the gXXXXp insurance payment of {$510.00} issued on XXXX XXXX also as the date of the accident has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Our , and the most recent logged activity is Our New ca, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Chase lists the date for the XXXX insurance pay off check of {$33000.00} issued on XX/XX/XXXX as the date of the accident XX/XX/XXXX. They also list the gXXXXp insurance payment of {$510.00} issued on XXXX XXXX also as the date of the accident reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX. This date is important as it is the date Chase used to claim a XXXX and XXXX insurance payments were made! That in itself it very ridiculous but this goes further. I called XXXX XXXX XXXX ( Chase ) to get this straightened out but unfortunately was connected to what can only be described as the office no-mind. This was a phone call from XXXX : I called XXXX ( Chase ) auto finance @ ( XXXX ) XXXX XXXX associate that I talked to was rude", and the single most common underlying issue is "disingenuous and disrespectful. He was acting very suspiciously as if he had stolen the money and was attempting to cover up the crime. I tried to tell him that the XXXX insurance had issued a check for the amount of {$510.00} - check number : XXXX issued on XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Chase lists the date for the XXXX insurance pay off check of {$33000.00} issued on XX/XX/XXXX as the date of the accident XX/XX/XXXX. They also list the gXXXXp insurance payment of {$510.00} issued on XXXX XXXX also as the date of the accident: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Chase lists the date for the XXXX insurance pay off check of {$33000.00} issued on XX/XX/XXXX as the date of the accident XX/XX/XXXX. They also list the gXXXXp insurance payment of {$510.00} issued on XXXX XXXX also as the date of the accident has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Chase lists the date for the XXXX insurance pay off check of {$33000.00} issued on XX/XX/XXXX as the date of the accident XX/XX/XXXX. They also list the gXXXXp insurance payment of {$510.00} issued on XXXX XXXX also as the date of the accident has a 0% timely response rate to CFPB complaints.
The most common issue reported against Chase lists the date for the XXXX insurance pay off check of {$33000.00} issued on XX/XX/XXXX as the date of the accident XX/XX/XXXX. They also list the gXXXXp insurance payment of {$510.00} issued on XXXX XXXX also as the date of the accident is "disingenuous and disrespectful. He was acting very suspiciously as if he had stolen the money and was attempting to cover up the crime. I tried to tell him that the XXXX insurance had issued a check for the amount of {$510.00} - check number : XXXX issued on XXXX XXXX" in the "XXXX. This date is important as it is the date Chase used to claim a XXXX and XXXX insurance payments were made! That in itself it very ridiculous but this goes further. I called XXXX XXXX XXXX ( Chase ) to get this straightened out but unfortunately was connected to what can only be described as the office no-mind. This was a phone call from XXXX : I called XXXX ( Chase ) auto finance @ ( XXXX ) XXXX XXXX associate that I talked to was rude" product category.
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