Total complaints
1
Filed since Chas
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Chase willfully placed the mortgage on our inherited property in arrears and forced us to file bankruptcy twice for the sole purpose of stopping two improper and unnecessary foreclosure attempts ( one in XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Chas. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Chas
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Chase willfully placed the mortgage on our inherited property in arrears and forced us to file bankruptcy twice for the sole purpose of stopping two improper and unnecessary foreclosure attempts ( one in XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but even she was successful. Chase representatives at XXXX refused to speak with me and my wife on that date or provide any information to us about the mortgage despite Chase having documentation ( my fathers will and death certificate ) at that time which clearly showed that we indeed qualified as successors in interest. Chase had a clear legal obligation to inform us of our rights as successors in interest | 1 |
| State | Complaints |
|---|---|
| and another in XX/XX/XXXX ). | 1 |
| Issue | Complaints |
|---|---|
| share with us my fathers account information | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Chase willfully placed the mortgage on our inherited property in arrears and forced us to file bankruptcy twice for the sole purpose of stopping two improper and unnecessary foreclosure attempts ( one in XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Chas, and the most recent logged activity is Chase repr, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Chase willfully placed the mortgage on our inherited property in arrears and forced us to file bankruptcy twice for the sole purpose of stopping two improper and unnecessary foreclosure attempts ( one in XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but even she was successful. Chase representatives at XXXX refused to speak with me and my wife on that date or provide any information to us about the mortgage despite Chase having documentation ( my fathers will and death certificate ) at that time which clearly showed that we indeed qualified as successors in interest. Chase had a clear legal obligation to inform us of our rights as successors in interest", and the single most common underlying issue is "share with us my fathers account information".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Chase willfully placed the mortgage on our inherited property in arrears and forced us to file bankruptcy twice for the sole purpose of stopping two improper and unnecessary foreclosure attempts ( one in XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Chase willfully placed the mortgage on our inherited property in arrears and forced us to file bankruptcy twice for the sole purpose of stopping two improper and unnecessary foreclosure attempts ( one in XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Chase willfully placed the mortgage on our inherited property in arrears and forced us to file bankruptcy twice for the sole purpose of stopping two improper and unnecessary foreclosure attempts ( one in XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against Chase willfully placed the mortgage on our inherited property in arrears and forced us to file bankruptcy twice for the sole purpose of stopping two improper and unnecessary foreclosure attempts ( one in XX/XX/XXXX is "share with us my fathers account information" in the "but even she was successful. Chase representatives at XXXX refused to speak with me and my wife on that date or provide any information to us about the mortgage despite Chase having documentation ( my fathers will and death certificate ) at that time which clearly showed that we indeed qualified as successors in interest. Chase had a clear legal obligation to inform us of our rights as successors in interest" product category.
Read our methodology — how this data is sourced, computed, and verified.