2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 10.2K–10.2K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
but VALIDATION of the account was required. This is your final warning! Failure to respond to this certified letter in 10 days 1
but very cleverly 1
but Visa guidelines which prohibited them from authorizing a chargeback. I have reviewed Visa 's guidelines online ( as best as I could find them ) and see no reference to any such rule. But more importantly 1
but wait for the new card to arrive. Of note 1
but was again almost 2 hours being on time. The XXXX statement showed a late fee and balance of {$35.00} once again. Again I called XXXX XXXXe to credit this charge & again they said they couldn't since I closed my account. This really frustrated me since I had previously paid my full amount due 1
but was also told the information they were giving me was accurate. 1
but was being told that my {$250.00} had satisfied the minimum 1
But was charged a Cash '' down payment that Chrysler Capital didn't not require. As I take my credit and family 's well being very seriously please rectify this matter. Refunds to consumer as part of the credit transaction. Any amounts of this nature already paid by the consumer must be refunded. 1
But was charged a Cash '' down payment that XXXX XXXX didn't not require. As I take my credit and family 's well being very seriously please rectify this matter. Refunds to consumer as part of the credit transaction. Any amounts of this nature already paid by the consumer must be refunded. 1
but was charged for the full order including a full couch ( image also sent ). When she inquired about the undelivered furniture she was told that it was repeatedly told that it was delayed. She ultimately cancelled that order 1
but was consistently blocked by this site issue. 1
but was correct about the terms of my loan ; she volunteered to send me out another copy of the loan agreement 1
but was decent and something I have been working one ). She said that because I would not be paying my next schedule loan payment as they began the modification process 1
but was deceptively charged with 3 % fees on each transaction. This is unconscionable 1
but was decreased ( per my request XXXX to {$1200.00} in XXXX and the information was sent to XXXX XXXX Attn : XXXX XXXX 1
but was denied because of the factors directly related to the HELOC. Called corporate and met with a regional XXXX who apologized for everything and wanted to make things right. Followed his advice 1
but was denied entry to the hotel due to the ongoing unrest in the region. Despite my repeated attempts to contact XXXX and resolve the issue 1
but was denied. Now Regions is affecting our livelihood. Please help us consumers with this unjust treatment by XXXX XXXX! 1
but was disqualified from the NJ 1st time homebuyer program bc my options were to either get preapproved for an FHA loan w a cosigner or to get preapproved for a conventional loan w low downpayment. Neither of these options allows for the use of the NJ 1st time homebuyer secondary loan. 1
but was frustrated in that attempt because they provided me no means by which to add the new card to my digital wallet 1
but was ignored numerous times. I was escalated numerous times 1
but was informed by the merchant the transaction was denied by XXXX. In reality 1
but was informed that a tracking number could not be provided 1
but was instead placing the payments in the escrow account. It did so without any written or oral notice to us. Nationstar then claimed that we were in arrears in the amount of {$1800.00} which we immediately paid on XX/XX/XXXX 1
but was instead transferred to the aforementioned chatbot. Upon realizing this 1
but was major problem for year ). Again 1
but was n't.,Company believes complaint represents an opportunity for improvement to better serve consumers,UNITED SERVICES AUTOMOBILE ASSOCIATION,CO,80104,,Consent provided,Web,2017-03-22,Closed with monetary relief,Yes,No,2399697 1
but was never able to connect with a live service agent 1
but was never contacted despite being told I would be. At this point 1
but was never notified of a result from this issue. In addition to this 1
but was not limited to 2
but was not. That flushes their all mighty warning letters down the toilet where they belong. I have mentioned this several times 1
but was only made available through accidental conversation prompted by the consumer. This was clearly an attempt to drag out this process to allow the foreclosure process to continue. 1
but was refused. I asked about an appeal process but was also refused. I then requested to file a formal complaint and was again refused. I was then told I would receive a call back within XXXX hours from a supervisor and could file a verbal complaint at that time. I have not been contacted since and am in the process of sending a formal complaint letter with the help of an attorney. 1
but was rejected back to Ascend. I contacted Ascend and spoke with another Rep XXXX '' who stated he could walk through resubmitting my information. A few minutes later 1
but was short only {$2.00} due to an oversight to an imposed change in contract. If they have to charge 28 % 1
but was simply inquiring if the savings account charges were part of the initial claim ). As of now they are holding me liable for the negative balance in my savings account 1
but was still funded.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Uprova Credit 1
but was stolen. Once the funds showed available for use 1
but was told by the representative that although they are in receipt of my email package ( with attachments ) 1
but was told I could not REFI my loan. She told me that if I REFI my current loan before XX/XX/XXXX 1
but was told I couldnt do that by two different supervisors. They told me again Id have to apply for a mortgage assumption 1
but was told it did not allow enough time for a processor to review it. The representative said theyd send an escalation ticket to the processor to see if theyd still consider reviewing it 1
but was told it was my money. Because I was still not comfortable With the check for XXXX I called again on XXXX XXXX 1
but was told it would be another 10 days. 1
but was told my case was closed and asked me to City National Bank Rewards development. I called again and again 1
but was told once more that no information was required. I then requested that CapitalOne wire or ACH MLC 's funds to another institution 1
but was told that I had not linked my mortgage to whatever. I have not been able to view my account online for over 3 years despite all I do with citibank to make this happen. I only have XXXX mortgage 1
but was told that I would not receive one. The fact that I have been a Chase customer since XXXX meant nothing. The fact that my kids and I had no way to buy food did not matter in the least. Furious and in tears 1
but was told that it was a 14 day window. 2

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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